Sybil’s tips on becoming a support worker

Sybil is an experienced Team Leader at Progress. Having worked closely with staff at Portland house she is well placed to tell us what is needed in becoming a support worker.

A Progress support worker gives children and young adults (with complex disabilities) practical and emotional support to live happy and fulfilling lives. The job is challenging but also one of the most rewarding things you can do.

As a team leader, I am often involved in the interview process of hiring new support workers. While specific qualifications are needed to work at Progress, I look for people who have the character to cope with the unique needs of the people we support.

To help you get a role at Progress, here are few tips on the type of person who would make a great Progress support worker.

Empathy: When you put yourself in the shoes of those in your care you will have a greater appreciation of the support they need. Always be understanding and sensitive to the needs of other people.

Respect: We all work together to help those in our care. From sharing ideas to encouraging each other, treat your colleagues as you wish to be treated.

Patience: In stressful situations, remain calm and patient. Anger and irritability will affect how you do your job and more importantly impact negatively on the person in your care.

I want to apply, what do I do?

Visit progresscare.co.uk/jobs today and start your journey in helping others.