Trust, Respect, Care, Progress
Here at Progress, our company values extend beyond our staff and the young people we work with. Collectively, we genuinely care about everyone we come into contact with and are passionate about proactively seeking positive experiences with all.
We acknowledge our responsibility to the communities we work within and nurture strong links that enable us to gain valuable feedback and provide responsive services.
Charitable giving
We are passionate about improving lives and about other organisations who share this goal.
We’ve joined fundraising activities and sponsored events such as The Magic of Milly Charity Ball, Macmillan Coffee Mornings, Christmas Jumper day, Socks for the Homeless, Parent networks, Acorns Children’s Hospice, and much more.
We’ve also done direct activities such as hiking up Snowdon, raising over £400 in memory of a young person we supported, who sadly lost his struggle with a life-limiting condition. The money went to the school he attended to help purchase more specialised equipment that will improve the lives of other young people.
We are so proud of our staff who, instead of Secret Santa, chose to buy Christmas gifts for disadvantaged children and young people in support of the Charity Derek’s Tree.
‘We are dedicated to help others and put their needs before our own’
Environment
From the light bulbs and appliances we use, to the way we recycle our rubbish, we ensure that our actions are environmentally friendly. It’s not just people we care about, but our local environment too. We are passionate about investing in green schemes where we can, growing our own herbs and vegetables, and educating our people on consciously making better lifestyle decisions so that together, we can make our local area a slightly better place.
Our local community
Our developments provide an opportunity to support local trades people and businesses to promote a sustainable community.
We carry this into our day-to-day operations by enjoying local shops, cafés, leisure facilities and social/hobby clubs with those we support. We deliver our services in a way that removes barriers and allows young people to be integrated into their local communities, building strong friendships and circles of support.
Our people
People are at the forefront of everything we do; from those we support to those who work with us or for us. We strive to support the development of our staff; helping them to be the best they can be, offering additional training to those who want our help propelling them along their career paths. We couldn’t be prouder of holding Gold status with Investors in People for over a decade.
At Henley Lodge, a vibrant and nurturing residential home under the Progress umbrella, transformation is more than a goal, it’s a lived reality. Just over a year ago, the service was navigating internal transitions. Today, it’s a home filled with laughter, structured progress, and a fiercely determined leader at the helm. Jade, Henley’s registered manager…
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In June 2025, Progress will mark an incredible 25 years of supporting children and young adults. We’re planning a special event to celebrate our journey so far—and the next steps we’ll take together. Stay tuned for more details, including highlights from our early days, stories from our amazing staff, and how you can join in…
At Progress, every achievement—big or small—is a testament to the resilience and potential of the young people we support. Recently, a particularly heartwarming milestone was reached, as one of the young people in our care was recognised at an awards ceremony for his outstanding progress in school and personal development. This young boy’s journey has…
Oak Cottage is a unique and dynamic home for young people with complex needs, and one of its team leaders is Kelly. Her role embodies a delicate balance of leadership, hands-on care, and strategic oversight, ensuring both the young people and staff thrive in a supportive and nurturing environment. Kelly’s journey to team leadership began…
At Oak Cottage, a home dedicated to supporting young people with complex needs, the deputy manager plays a pivotal role in ensuring the smooth operation of the home and the wellbeing of both staff and residents. Mandy is the current Deputy Manager at Oak Cottage. Mandy’s day as a deputy manager is a mix of…
At Oak Cottage, the festive season is more than just a time of the year — it’s an opportunity to bring the magic of Christmas to life for the young people and staff alike. For Tony Marsden, a residential support worker who has spent the last decade at Oak Cottage, the holiday period is a…
Oak Cottage isn’t just a residential facility—it’s a home where young people with complex needs are supported by a dedicated team that fosters their growth and wellbeing. Through the perspectives of Tony, Kelly, and Mandy, we see how empathy, teamwork, and resilience create a nurturing environment that transforms lives. For Tony Marsden, a residential support…
At Oak Cottage, a Progress home for young people with complex needs, the role of a residential support worker goes far beyond a traditional job description. It’s a dynamic and deeply rewarding position, requiring a balance of compassion, adaptability, and dedication. Tony, who recently celebrated ten years in the role, offers a glimpse into what…
When I joined Wellcroft House as a student social worker in September, I knew Black History Month was just around the corner, and I wanted to create something truly meaningful. Together with Denise, one of our dedicated staff members, we brainstormed ways to make this celebration impactful for everyone. We felt that Black History Month…
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Working the night shift as a support worker at Progress is more than just a job; it’s a commitment to ensuring the well-being and stability of those who depend on the services provided. As the sun sets and most people wind down their day, night shift support workers at Progress gear up for their crucial…