We are an OFSTED-rated Outstanding Agency
We are absolutely delighted to announce that following an inspection by OFSTED in November 2021, we have been awarded the highest possible rating of ‘OUTSTANDING’.
The inspectors were full of praise and noted that:
“Children are cared for by carers who know them incredibly well and make exceptional progress from their starting points.”
“Children have excellent relationships with foster carers and benefit from stable, long-term placements.”
“The exceptional nurture and care children receive from their carers means that children feel valued and part of their fostering family.”
“Child-centred practice by foster carers and staff is driven by a therapeutic understanding of children’s needs with an excellent wrap-around service to ensure that everybody works together.”
“All carers spoken to shared that it did not matter who they spoke to in the agency, it felt like they knew them and their children well.”
“New foster carers state that they feel welcomed and valued by the agency.”
“The registered manager is a strong advocate for children and has ensured that children and carers have bespoke support so that children’s needs are met to a high standard”
“The registered manager is passionate, dynamic, and inspirational. She is highly visible and helped the agency to grow and develop. The registered manager has been at the forefront of the agency’s drive for excellence.”
“Foster carers are prepared well for their role, which contributes to the high levels of care and stability for children.” And “foster carers are provided with a range of training that equips them with skills and knowledge to meet the individual needs of the children placed in their care.”
We are thrilled with the result!
We are beyond thrilled to have received this feedback from OFSTED. Over the last few years, the staff at Progress have worked tirelessly to improve and develop the agency into the caring and nurturing space it is today.
Operations Manager Tina at Progress said:
“I am delighted with the honour of achieving an outstanding inspection- the immense hard work and support by everyone in the Progress family has brought excellence in care and support. We pride ourselves in quality and this been ratified by OFSTED and that feels wonderful.”
A fitting celebration
Through their hard work, dedication and care, every single member of the Progress family has contributed to our OFSTED ‘Outstanding’ rating and therefore deserves to be recognised and rewarded.
To commend this achievement as a team, we held a celebration and handed out awards to staff to express our recognition and thanks.
The Team Leader at Oak Cottage, on the benefits of working together, his life experience, and being yourself at Progress. I grew up in challenging circumstances. I was brought up in care and was in foster care too. So, I can relate to the young people I care for and empathise with them. I can be…
As we begin our year long festivities celebrating 21 years of supporting children and young people, Progress Chief Executive Bal Dhanoa and Chief Financial Officer Raj Dhanoa have a special message for our staff. “Thank you all for your continued support, commitment, and dedication to Progress. We are proud of our journey so far, we…
My name is Harry. I am a teenager with Autism. After suffering several losses within my close family, I could not understand and control my feelings, which led to my behaviours hurting those closest to me. I lacked confidence and did not like leaving the house. My home is where I feel comfortable and safe….
My name is Deana, and I am a residential manager for Progress. I have been working with children and young people in residential care for approximately 13 years. I have seen a lot of young people come and go, but one young person will remain in my thoughts and heart for a long time. I…
Progress was named winner of Outstanding Support During Covid-19 category at the 2020 Best Business Awards. We have been recognised for our approach to the nationwide lockdown caused by Covid-19 in March 2020. As lockdown came into force, Progress prioritised the care of those that relied on us for critical support. We assigned drivers, offering a ring-and-ride service…
Marie is a support worker at Progress’ children’s residential home, Henley Lodge in Coventry. What led her to apply and work for Progress? This is her story. I have been working for Progress since March 2020 – my first job in 15 years. “15 years?” you say? Let me take you back to the beginning of my…
The lockdown has been challenging for all of us. With our daily routines changing – and likely to remain so for the foreseeable future – we are now living different lives. We spoke to two young people on their lockdown experiences, how they have coped and their hopes for the future. “I have felt I…
The Support Worker at Nightingale House, on working in mental health, training, and why team work is important. I used to work for Derby Mental Health Trust as a health care assistant. My job was to support people who had different mental health issues. I learned very quickly that at the beginning of each shift,…
“The young people I support are the reason why I am a support worker.” We love to hear about the success and achievements of our young people. In their own way, they all make us proud of them. It’s also important to note the hard work our Support Workers do working with young people. They help…
The Progress supported living service helps you to move into your own accommodation, giving you the chance to live independently. But why choose supported living? Here are 7 ways you can benefit with support from Progress. Greater independence Supported living gives you the chance to live as ordinary a life as possible. It could mean…
Kim is a Team Leader at Progress’s Children’s Short Breaks service, Stourbridge House. This is her story. It was Kim Williams’ younger brother who inspired her to work in care. ‘He is autistic and I grew up caring for him,’ she says. ‘I love him to bits, he is such a character and I wanted to help…
It was 7am on a cold January morning in 2012 when Adam arrived for his first day as a support worker. He stepped inside what looked like any other house, to a new career and a new life. Within minutes he was answering questions from curious teenagers, finding his way amongst young people whizzing around…
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