What you need to know about The Hub
At Progress, The Hub is a critically important service through which we provide uniquely impactful and personalised support and care services. Kimberley Parkes, the Service Lead, shared insights into the inspirational work being done at The Hub.
Describing the evolution of The Hub, Kimberley highlighted the significant growth and transformation of the service. “It’s much more fun now,” she remarked. Over the years, The Hub has expanded to include supported living, allowing for a more consistent and impactful approach. Unlike temporary respite care, supported living enables sustained progress and the achievement of long-term goals. “We currently support young adults and their families in the community,” Kimberley explained.
One of the most remarkable aspects of The Hub is its commitment to enabling independence and normalcy for its residents. Kimberley recounted a touching example: “There was someone who had never been to the seaside before and supporting them to see it for the first time was incredible.” The Hub’s philosophy is centred on empowering individuals to achieve their best lives, regardless of their challenges.
The team at The Hub is integral to its success. Kimberley outlined the qualities sought in team members: trustworthiness, a willingness to take positive risks, and innate kindness. “We need some energy; we want sparking, exciting people,” she stated. This dynamic and compassionate approach is essential in creating a supportive and stimulating environment for both staff and residents.
A typical day at The Hub involves a blend of routine tasks and personalised activities designed to promote independence and well-being. “From domestic chores to personal care, and robust activity schedules including swimming and physio exercises, we tailor our support to each individual’s needs,” Kimberley said. The emphasis on engaging and meaningful activities ensures that both staff and young people find joy and purpose in their daily interactions.
The uniqueness of The Hub extends to its approach to professional development. Kimberley’s own career progression within Progress exemplifies the opportunities available. “From a five-hour-a-week flexible support worker to my current role, I’ve had varied roles and experiences over the last eight years,” she shared. This culture of growth and empowerment is mirrored in the paths of many team leaders who have risen through the ranks.
The Hub Service at Progress, without any doubts, through its innovative and compassionate approach, continues to empower young adults to live their best lives, creating lasting impacts on individuals and the community. As Kimberley aptly puts it, “We want them to achieve things they’ve not necessarily achieved before and experience things they’ve never experienced.”
If you are suitably qualified and have a passion for working with young people in a supportive and dynamic environment, we encourage you to explore the career opportunities at Progress. Click here to learn more about our current vacancies and how you can become part of The Hub family.