Administrator – Fostering Services
HOURS |
LOCATION |
CLOSING DATE |
|
|---|---|---|---|
| 37.5 |
|
31st May 2024 | |
QUALIFICATIOONS (IF REQUIRED) |
SERVICE AREA |
SALARY |
|
|
|
£22,000 - £26,500 | |
Overview:
To provide day to day administrative support in line with the regulated activity with the Fostering Service currently rated outstanding by Ofsted.
You will be ensuring that all data and information is held and updated on internal systems, including KPI support. You will also be required to establish and maintain effective links and professional relationships with colleagues including, Supervising Social Workers, Support Workers, Foster Carers, Panel Members, and other agency services.
The duties as outlined below in this job description are not exhaustive and may change from time to time due to the changing nature of the working environment. You are expected to carry out all appropriate tasks necessary to meet the needs of the services or as may be requested by your line manager.
Key Responsibilities:
To maintain all records and files within designated filing systems in line with agency procedures as required. This includes an up-to-date register of annual reviews to meet requirements.
To send out invitations, consultation forms and reports and chase required responses as instructed.
To undertake administrative processes involved in obtaining statutory checks and references, liaising with prospective carers, Form F Assessors, and local authorities where necessary, and to complete local authority checks for other authorities and agencies as requested and when required.
To produce meaningful and accurate monthly reports as agreed by the registered manager.
To assist with the administration of monthly Support Groups, liaising with carers, booking rooms and refreshments and logging attendance, and taking notes as required
To support colleagues within the Fostering team with routine admin tasks and receive and relay messages, ensuring that, in the absence of the Supervising Social Workers, telephone calls are dealt with appropriately.
Creating and managing annual schedule for panel and annual reviews ensuring sign off dates are compliant with the review period. Setting deadlines for supervising social workers, the registered manager, independent reviewing officer and agency decision maker for reports to be completed. Updating individual outlook calendars with deadlines.
Coordinating monthly panels, collating and distributing documents in a timely manner, producing accurate minutes within a given deadline in order to evidence best practice and enable sound decision making.
To ensure all Panel members are supported and catered for at Panel.
To maintain and update internal administrative systems, with accuracy, with the ability to pull relevant information as and when required.
Qualifications (If Required)
- Level 3 NVQ/Diploma in Health and Social Care (Children and Young People).
- NVQ Level 3 Diploma in Health and Social Care or Equivalent
Qualifications
NVQ 3 in Health and Social Care or equivalent
NVQ in business administration or equivalent
both of these qualifications would be desirable but not essential
Experience
Significant experience of secretarial or administrative work
Experience of working as part of a multi-disciplinary team
Experience of delivering high quality customer service
Knowledge of data protection regulations and ability to operate within confidentiality guidelines.
Experience of delivering high quality customer service
Familiarity with fostering or adoption services
Skills/Abilities
Knowledge of data protection regulations and ability to operate within confidentiality guidelines
Ability to maintain appropriate professional boundaries.
Excellent organisation and time management skills
Good numeracy and literacy skills with a high level of accuracy and attention to detail
Excellent IT skills across a range of software applications, including databases
Qualities
Possess tenacity and resilience
Flexibility to travel as and when required
Other Requirements
Company Values
- Personal development opportunities
- Treating you as an individual
- Publicly recognising your achievements
- Supporting you any way we can
- Placing you on a comprehensive training program
- A competitive salary
Benefits
This role offers a salary of £22,000 - £26,500 - depending on experience, with an excellent benefits package including the following:
22 days annual leave plus bank holidays
Funded DBS and renewals
Private health plan
Death in Service, 2x salary
Contributory pension
Blue light retail discount card
Annual leave purchase scheme
Broad training and development
Emergency days scheme
Performance management programme to support progression
Refer a friend reward scheme
Annual superstar awards
Additional annual leave after 2 and 5 years of service
Who is Progress?
We are an established provider of specialist services for children and young adults from 0-25, who have disabilities and specialist needs, including profound and multiple learning difficulties, severe learning difficulties, physical disability, sensory impairment, complex health care needs, acquired brain injury, and Autism. This encompasses a fostering agency, residential homes, supported living, a range of short break solutions, home and community support, preparation for independence and much more. As a values-led, family-owned business, we are not prepared to compromise on the quality and safety of our services, which are delivered following our owner’s ethos; ‘if it is not good enough for your own family, it is not good enough for our customers’..
We pride ourselves on enabling a more ordinary life to be experienced through extra-ordinary service delivery, with the people we support being the heart of everything we do. Everyone deserves a childhood and to move on into independence – this takes innovation every day as one size does not fit all where people are concerned!
Why work for Progress?
We asked some of our staff this question and the words they used in response included… friendly, further your career, support, extensive training, like a family, accepted, good team relationships, accommodating, flexibility, work ethic with colleagues, caring, shared passion, values aligned to your own, passion, not just a job; a career, gained skills, personal progression, support for staff; not just the people we care for, be part of a journey and the growth of the organisation, family feel, personal growth, opportunities, acknowledgement and recognition of efforts, not just a number, make a difference, feel appreciated, properly appraised annually with resulting outcomes, thorough induction, personal approach, no hierarchy, delivering on promises, high staff retention, respected as equals.
Even our temp had a positive opinion, “a great supportive team, allowing you to work flexibly with great opportunities to develop and apply your skills to assist across the business”.
We are passionate about developing our staff and their individual careers. We take pride in developing our future managers, with the capability, vision, and ability to meet the changing needs of the sector in a creative and responsive manner. We secured the Gold Investors in People Award, with 84% of staff agreeing we are ‘developing great leaders.’
We are proud of our teams; they really go the extra mile. We are also proud of our consistently high staff retention; we could not deliver the excellence we strive for, without every individual. We care deeply about delivering on our promises and feel extremely privileged to employ so many amazing people who share our vision and our determination! What more could we want!
Complete the the interactive application form to apply. If you have any
issues in
completing the
application form please
email recruitment@progresscare.co.uk
