Referral Co-ordinator – £24,000 – £28,000
Who is Progress?
We are an established provider of specialist services for children and young adults from 0-25, who have disabilities and specialist needs, including profound and multiple learning difficulties, severe learning difficulties, physical disability, sensory impairment, complex health care needs, acquired brain injury, and Autism. This encompasses a fostering agency, residential homes, supported living, a range of short break solutions, home and community support, preparation for independence and much more. As a values-led, family-owned business, we are not prepared to compromise on the quality and safety of our services, which are delivered following our owner’s ethos; ‘if it is not good enough for your own family, it is not good enough for our customers’..
We pride ourselves on enabling a more ordinary life to be experienced through extra-ordinary service delivery, with the people we support being the heart of everything we do. Everyone deserves a childhood and to move on into independence – this takes innovation every day as one size does not fit all where people are concerned!
Why work for Progress?
We asked some of our staff this question and the words they used in response included… friendly, further your career, support, extensive training, like a family, accepted, good team relationships, accommodating, flexibility, work ethic with colleagues, caring, shared passion, values aligned to your own, passion, not just a job; a career, gained skills, personal progression, support for staff; not just the people we care for, be part of a journey and the growth of the organisation, family feel, personal growth, opportunities, acknowledgement and recognition of efforts, not just a number, make a difference, feel appreciated, properly appraised annually with resulting outcomes, thorough induction, personal approach, no hierarchy, delivering on promises, high staff retention, respected as equals.
Even our temp had a positive opinion, “a great supportive team, allowing you to work flexibly with great opportunities to develop and apply your skills to assist across the business”.
We are passionate about developing our staff and their individual careers. We take pride in developing our future managers, with the capability, vision, and ability to meet the changing needs of the sector in a creative and responsive manner. We secured the Gold Investors in People Award, with 84% of staff agreeing we are ‘developing great leaders.’
We are proud of our teams; they really go the extra mile. We are also proud of our consistently high staff retention; we could not deliver the excellence we strive for, without every individual. We care deeply about delivering on our promises and feel extremely privileged to employ so many amazing people who share our vision and our determination! What more could we want!
When I joined Wellcroft House as a student social worker in September, I knew Black History Month was just around the corner, and I wanted to create something truly meaningful. Together with Denise, one of our dedicated staff members, we brainstormed ways to make this celebration impactful for everyone. We felt that Black History Month…
The best part of the job is seeing how they’ve progressed because it’s all about progression. In a heartwarming success story, twin siblings at Progress Children’s Services recently achieved a remarkable milestone by winning a local art competition. The twins, both diagnosed with global developmental delay and autism, joined Progress Children’s Services, earlier this year…
Working the night shift as a support worker at Progress is more than just a job; it’s a commitment to ensuring the well-being and stability of those who depend on the services provided. As the sun sets and most people wind down their day, night shift support workers at Progress gear up for their crucial…
In July 2024, Progress launched the My Progress Values challenge to inspire creative expression among young people by reflecting on the core values of our organisation—Care, Trust, Respect and Progress and Progress. After months of thoughtful participation from across our services, we are excited to announce Regis House as the overall winner of this competition….
Progress Children’s Services is excited to welcome Evanka as the new Deputy Manager at Portland House. With her wealth of experience and passion for children’s welfare, Evanka brings a fresh perspective to the service, positioning it firmly on the path toward excellence. Evanka’s journey with Progress began as a bank staff member for over two…
Staff understand the vulnerabilities of children living at the home. They know how to keep children safe. Care is well organised and arranged…” — Ofsted. Hilton House, a part of Progress Children’s Services, recently underwent an unannounced Ofsted inspection, a crucial requirement for any service in the care sector in the UK. The positive outcome of…
Progress Children’s Services is celebrating outstanding achievements following the first full inspections of two of its children’s homes, The Bridge and Hilton House, by Ofsted. Both homes have received high commendations for their commitment to the exceptional care and support for children with special needs. The Bridge earned an “outstanding” rating for its leadership and…
Tim is a residential support worker at Nightingale House, a key service under Progress. His journey is a remarkable story of professional growth and personal transformation. Starting with minimal experience, Tim has not only become a vital member of the Nightingale House team but has also found that the skills and training he received have…
I want to give the other children in care the same experiences we gave to Reuben because they deserve the same as every other child. Laura recently joined Progress Children’s Services as a residential support worker, bringing with her a wealth of personal experience and an inspiring dedication to the well-being of children with complex…
Stourbridge House, an integral part of Progress, recently hosted a heartwarming and successful Parents’ Day event at the Head Office. This event aimed to provide a much-needed support network for the parents of the young persons in their care. Bethany Jordan, Interim Home Manager, and Jessica Freeman, Interim Deputy Manager, shared insights about the event’s…
Rilford, known affectionately as Uncle Ray, is a residential support worker at Portland House. Just a few months into the role, he has seamlessly integrated into the team, contributing significantly to the daily activities, and positively impacting the young people. With decades of experience working with children and adults with severe learning disabilities, complex needs,…
England secured a dramatic last-minute victory over the Netherlands in the Euro 2024 semi-final, earning a spot in the final against Spain. Ollie Watkins’ brilliant strike sealed the win for England, setting up an era-defining showdown with Spain as they aim to be crowned the Champions of Europe, bring the trophy home and end years…
