Referral Co-ordinator – £24,000 – £28,000
Qualifications
GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and Maths
Experience
Administrative experience
Proven track record of managing high-volume workloads and meeting deadlines
Experience in handling sensitive and confidential information
Background in customer service or public-facing roles is beneficial
Knowledge of local authority processes and structures is advantageous
Skills/Abilities
Excellent verbal and written communication and English language skills
Strong active listening skills
Proficient use of Microsoft Office suite (particularly Excel and Word)
Ability to prioritise tasks effectively in a fast-paced environment
Strong organisation, time and priority management skills, completing work in required timescales
Capability to juggle multiple tasks and responsibilities simultaneously
Knowledge of children’s social care
Sound knowledge of the general data protection regulations
Qualities
Personable, professional and polite
Honest, reliable, and trustworthy
Works on own initiative but also as part of a team
Good alignment to our company values
Strong emotional resilience
Other Requirements
Company Values
- Personal development opportunities
- Treating you as an individual
- Publicly recognising your achievements
- Supporting you any way we can
- Placing you on a comprehensive training program
- A competitive salary
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