Providing Individualised Care for Young People with Complex Needs at Hilton House

At Progress Children’s Services, the focus is on meeting the unique needs of young individuals, especially children with complex challenges. Josh, manager of one of our new children’s homes, offers an in-depth look into the service’s distinctive approach, its journey, and the impactful progress achieved within a short period. 

The home, Hilton House, is built on a singular focus: providing individualised care for young people with complex needs. As Josh reflects on the service’s inception, he emphasises, “our goal was to create a haven where each individual receives tailored support, recognising the uniqueness of their challenges and strengths.” 

The journey started in November 2023, when the first young person moved in. Josh highlights the cohesive bond formed among staff members. “We’ve built a team that understands the intricacies of specialised care, creating a supportive environment for both residents and staff,” he notes. 

As the home continues on its mission, Josh noted that the key to overcoming challenges is the dedicated team understanding the importance of trust-building and the need for a secure environment. “We navigate challenges together, ensuring the well-being and comfort of our residents,” he explains. 

Qualities of the Ideal Team Member 

Comprising individuals with extensive experience in the care sector, Josh’s team has been instrumental in achieving early successes. However, recruitment remains an ongoing focus. “We are committed to bringing in individuals who share our passion for specialised care. Finding the right team members, especially those willing to commit to full-time roles, is crucial for our continued success,” Josh states. 

Josh articulates the qualities he values in team members, emphasising the importance of patience, understanding, and a willingness to invest hard work. “Our ideal team members recognise the significance of small achievements and approach their work with compassion. They understand the journey and challenges that come with specialised care,” he highlights. 

The Joy of Caring: The Heart of the Service 

For Josh, the joy of caring lies in witnessing achievements of young people. “It’s about celebrating the small steps, the gradual independence achieved by our residents. The unique challenges of each day are met with teamwork, compassion, and a genuine commitment to making a positive impact,” he shares. He added that Progress places a strong emphasis on the personal growth and development of everyone under its care. 

The team at Hilton House have rapidly built a shared trust and remarkable achievements. Josh attributes this success to experienced staff and effective team dynamics. “Trust is at the core of our approach. The successes we’ve witnessed are a testament to the dedication of our team and their ability to form strong connections with the residents,” he affirms. 

Blending Experience and Expertise 

As the discussion turns to prospective team members’ qualifications, Josh emphasises the importance of both experience and formal qualifications. “We welcome individuals from diverse backgrounds, including those with experience in elderly care or different children’s homes. Personal qualities, such as patience and understanding, are equally vital in our line of work,” he states. 

Josh shares his personal journey, highlighting the transition from agency work to a fulfilling career in residential care. “Residential care offers camaraderie, teamwork, and a constant stream of new challenges. It’s not just a job; it’s a career that becomes immensely rewarding when approached with dedication and passion,” he reflects. 

A Bright Future Ahead 

Josh provides a glimpse into the ongoing progress at the service. “Our structured approach to transition and dedicated team have laid the foundation for positive outcomes. As we continue to grow, our impact on the lives of the young individuals we support will only strengthen,” he expresses with optimism. 

The home stands as a testament to the transformative power of specialised care. Through its unwavering commitment to individualised support, compassionate team dynamics, and a focus on positive outcomes for our children and young people, Josh and his team members at the service are carving a distinctive path in the realm of children’s services. The journey is ongoing, with the promise of a brighter and more fulfilling future for the residents under its care. 

We have career opportunities for experienced Support Workers for our children’s homes in Aldridge and Wolverhampton. Contact us to book your space at our forthcoming recruitment day. Shifts Available: Earlies and Lates OR Long Days, Nights – Full Time Hours. Send your CV to recruitment@progresscare.co.uk
Or call 01902 561 066 

Transforming Lives and Rewarding Careers: A Deep Dive into Progress’ Adult Respite Service

Empowering lives and building careers. Take a look inside the unique world of Progress’ adult respite service in Wolverhampton. 

At Progress’ unique adult respite service, Amanda and Dawn, the Manager and Deputy Manager respectively, shed light on the exceptional work they do — the distinctive features, challenges, and heartwarming moments that make the service a shining star, a beacon of hope and an indispensable part of Progress.  

The adult respite service offers support to individuals with diverse needs and challenges. Amanda, the manager, proudly emphasises its uniqueness and vastness, “We work with many local authorities, spreading our services widely.”  

The service caters to individuals ranging from those working towards independence in adulthood to those needing specialised care due to their complex needs. Dawn explains, “We look at each person independently, developing plans for each person, treating them as an individual rather than just a respite service user.”  

What sets this service apart is its commitment to viewing the young adults as individuals, each with unique needs. Amanda stresses, “We’re all about making sure that, in a nutshell, the young person is living their life with the adaptations, equipment, staff skill set, and guidance they need.”  

The team prides itself on looking beyond the standard respite care model. Amanda explains, “Our skill set is unique because we specialise. We provide training tailored to individual needs, ensuring that no one is left out or faces barriers to support.”  

A day in the life  

The managers paint a vivid picture of the service’s fast-paced nature. Dawn notes, “No two days are the same. We can have emergency respite, urgent care meetings, or changes that alter our plans instantly.” The unpredictability challenges staff to stay flexible and think on their feet.  

Despite the challenges, Amanda and Dawn express their enjoyment of the service’s dynamic nature. Amanda adds, “It’s the unknown that excites me. I like the challenge, putting my skills to the test, and learning more. Every day is different, and that’s what I enjoy.”  

Success in this unique service demands a specific set of qualities. Dawn lists them: “Flexibility, adaptability, initiative, care, passion, and being energetic. You need to be creative and patient, adjusting to each individual’s pace and needs.”  

Motivation amidst challenges  

When asked about what keeps them motivated, both managers highlight the difference they make in individuals’ lives. Amanda expresses, “We’re here to make that difference and help them progress. That’s what puts a smile on my face going forward.” Dawn echoes this sentiment, emphasising the impact on young people’s lives.  

Reflecting on memorable moments, Amanda and Dawn share their joy in being part of a growing team and witnessing positive changes every day. 

Phil Mcdonald, Progress’ Head of Adult Services, adds that what is rewarding are the little moments “when we help someone to be more independent, manage their emotions in more positive way or taking someone on an activity that they’ve never done before”. 

Excitement looms on the horizon as the team looks forward to further growth and improvement. Amanda acknowledges, “We’ve got a lot of exciting things to come.” Dawn shares the sentiment, expressing enthusiasm for being part of ongoing positive changes.  

A fulfilling career path and a vibrant work environment   

They described working at the service as an immersive experience filled with challenges, rewards, and an unwavering commitment to making a difference. Amanda and Dawn, with their extensive backgrounds, provide insight into the unique atmosphere that sets this service apart.  

 Amanda describes the service as a fast-paced, ever-changing environment where adaptability and initiative are crucial. She expresses her love for the unknown, highlighting the service’s unpredictability as a driving force that keeps her engaged. 

Dawn adds the days are marked by diversity, where no two days look the same. The service’s fluidity demands staff to be on their toes, ready to navigate through emergencies and urgent situations, making every day unique. 

Who thrives there?  

Success in this dynamic setting requires a specific set of qualities. Dawn points out that staff members need to be flexible, adaptable, and able to use their initiative. Being caring, passionate, and energetic is essential. Amanda underscores the importance of a genuine desire to make a difference. “We look for someone who wants to join the service because they want to care and make a difference, not just for the sake of the money,” she notes.  

The ideal candidate is someone who can balance the fast-paced nature of the service, from running around in high-energy situations to slowing down when needed, all while maintaining patience and creativity. The ability to treat everyone as unique is paramount.  

Career, not job  

One of the remarkable aspects of working at Progress is the opportunity for career progression. Amanda, for instance, has traversed various roles within Progress, showcasing the potential for growth and development.  

Amanda, who joined in 2015, shares her journey from a flexible support worker to managing different homes within Progress. She said the service has allowed her to express her abilities in unconventional ways, showcasing the Progress’ adaptability and commitment to recognising and rewarding individual and collective strengths.  

Dawn, relatively newer (18 months) to the respite service, attests to the sense of achievement she derives from being a deputy manager. They agree that Progress’ supportive atmosphere and a good rapport with the management team contribute to a positive work experience. The prospect of being part of ongoing exciting developments adds to the motivation. 

Working at the adult respite service is not just a job but an immersive experience where individuals with a passion for care and a penchant for adaptability can thrive. The service’s commitment to recognising and nurturing talent ensures that employees can embark on a fulfilling career path. 

There are career opportunities for experienced Support Workers at our residential home for Young Adults with Learning Disabilities, in Penn, Wolverhampton.
Shifts Available: Earlies and Lates OR Long Days – Full Time Hours

Contact us to book your space.
Send your CV to recruitment@progresscare.co.uk
Or call 01902 561 066 

A Decade of Dedication: Phil Reflects on 10 Years with Progress

In a remarkable journey that began as a six-month contract in 2013, Phil, a seasoned professional in the industry, finds himself celebrating a decade with Progress, which he describes as a “cracking little company” with values that have been the bedrock of his successful career.

“I came to Progress for a six-month contract back in 2013, thinking it would be an interim appointment,” Phil said. “But obviously, I like Progress, and Progress obviously likes me. I’ve ended up staying 10 years.”

Describing why he has been able to enjoy working at Progress this long, Phil reflects: “I’ve always said that, from my perspective, Progress is a cracking little company. It’s got good values, which have seen me through my career. And I’ve enjoyed working here.”

One key factor that has kept Phil dedicated to Progress is the exemplary leadership provided by Claire Rogers, Progress’ Managing Director. “I think the leadership from Claire is excellent,” Phil noted. “And that’s evidenced in the progress that the company is actually making.”

Phil received his ten-year long service award from Claire at the recently held Progress Staff Conference 2023

Under Claire’s guidance, Phil noted that Progress has achieved significant milestones, demonstrating its commitment to excellence and innovation. Phil pointed out, “One of the elements that stands out for me is the reputation that Progress has developed for itself in terms of being a very safe provider for children and young people.” This acknowledgment underscores the Progress’ focus on creating a secure environment for the most vulnerable members of society.

Moreover, Phil highlighted Progress’s dedication to improving outcomes for children and young people, emphasising Progress’ mission-centred approach. “Being centred around looking at the outcomes for children and people,” he added, “is something that has been a driving force for me throughout my time here.”

As Phil reflects on his 10 years with Progress, it is evident that his journey has been marked by a deep appreciation for the company’s values, leadership, and commitment to making a positive impact on the lives of children and young people. Progress, in turn, has benefited from Phil’s dedication and expertise, creating a partnership that has stood the test of time.

Embracing The Uncertainties: A Day in The Life of Cosmos

Our priority is to make sure they enjoy their stay with us.

The Making of a Deputy Manager

 

In the heart of Progress Children’s Services, a pivotal figure shapes the daily experiences of the children at one of the homes. Cosmos has spent a year in this demanding role, steering through challenges and celebrating victories. In an exclusive interview, Cosmos provides a candid glimpse into his responsibilities, the daily routine, and the profound impact he seeks to make. 

As Cosmos commutes home after a long day, the mood in his car is often upbeat and celebratory. Reflecting on his post-work rituals, he shares, “Once you finish, you just don’t give yourself time to process a lot of things. It’s that one-hour drive where I have some conversation with my family. When I get home, I have my own time to cook, watch TV, and unwind.” 

While he now has a full grasp of the tasks expected of him as a Deputy Manager, Cosmos did not start in care.

Originally from the beautiful and peaceful city of Kumasi in Ghana, Cosmos studied pharmacology at the University of Wolverhampton. His journey, however, took an unexpected turn that set the stage for his current role at Progress. A stint as a waiter in a restaurant marked his post-university phase, a period driven by the need to pay the bills.

“When you finish university, reality hits,” Cosmos recalls. It was during this phase that he found himself working as an autism tutor, a role that would set the stage for his impactful career at Progress.

Embracing the Unpredictability

 

Every day is different, and that’s what makes it interesting.

Describing an incident at a hospital, Cosmos reflects on the unpredictability of the job. “It was fairly complex, but amidst the challenges, we found ourselves laughing at some of the things that were happening. The excitement in the fact that every day is different is what brings me back every single day.” 

In his role as Deputy Manager, Cosmos is not confined to a fixed routine. “You can’t really have a daily routine in this home,” he explains. “Some Mondays, I’ll come in with a plan, but circumstances like sick calls or staff shortages can change everything. Flexibility is crucial.” 

Cosmos emphasizes the importance of ensuring the well-being of both the staff and the children. “Our priority is to make sure they enjoy their stay with us. If we have staff shortages, as managers, we step in to ensure the young people are supported and engaged in activities.” 

The excitement in the fact that every day is different—that’s what brings me back every single day. Always happy to be here with the people I work with.

Proudest moment and future ambitions

 

Cosmos and his colleague and old friend, Steve, having chat
Cosmos and Steve

As he reflects on the impact of his work, Cosmos shares a proud moment. “Seeing the progress of the young people is the biggest achievement. One of them is now in full-time education, which seemed impossible initially. It feels like our efforts are making a difference.”

Looking to the future, Cosmos envisions becoming a registered manager but acknowledges the timing must be right. “It’s a career path you can build for yourself. I’ve seen the progression of people who’ve achieved what they set out to do. It’s about putting in the effort.”

Despite the challenges, Cosmos finds joy in his work. “The excitement in the fact that every day is different—that’s what brings me back every single day. Always happy to be here with the people I work with.”

As Cosmos steps into his second year at Progress Children’s Services, his focus remains on achieving a full house of young people, upgrading Ofsted ratings, and ensuring the right people and support are in place. Reflecting on his journey thus far, Cosmos acknowledges the supportive environment at the home and the opportunities for growth.

Danielle, Cosmos and Steve: A Harmonious Partnership

 

Dani, the Registered Manager for the home, sheds light on the integral role played by Cosmos in creating a supportive and homely atmosphere within the home.

“Cosmos is very calm and very collected in stressful situations,” Dani notes. She highlights Cosmos’s ability to assess situations calmly and thoughtfully before taking action—a crucial skill in dealing with the unpredictable nature of the young people under their care.

Cosmos’s upbeat demeanour radiates positivity throughout the staff and children, contributing to the creation of a homely atmosphere. Dani praises his happy-go-lucky nature, stating, “He’s always happy. You know, he’s a very happy guy, and that transmits to the staff and the children, creating quite a homely atmosphere just from his own nature.”

Having worked together for a significant period, Dani recognizes the complementary nature of their traits. She sees their partnership as a balancing act, with Cosmos’s experience in handling challenging children being a valuable asset. “His experience really role models down to the newer staff,” Dani acknowledges. 

When the opportunity for the Deputy Manager position arose, Dani didn’t hesitate to recommend Cosmos for the role. “I felt that because of our past and the partnership that we’ve got, that he would have just settled into that role very well,” she explains. Dani appreciates Cosmos’s willingness to embrace challenging situations, a quality that aligns with their shared ethos of reaching out to children who face difficulties finding a home. 

Despite the demanding nature of their work, Dani emphasizes the importance of assisting children who may not have other options. “We don’t just want to help the children that have options, but the ones that don’t sometimes,” she says. In this aspect, Dani sees a natural alignment between herself and Cosmos, as well as with Steve, another key team member. 

In their collaboration, Dani and Cosmos bounce ideas and energies off each other seamlessly, creating a harmonious working relationship. “I think we just bounce off each other quite well,” Dani concludes, emphasizing the strength of their partnership in navigating the challenges and pursuing their shared mission of providing a nurturing environment for the children at the home.

Career Opportunities at Progress 

If you are passionate about making a difference and want to be part of a team that values compassion, resilience, and unity, Portland House is the place for you. We are looking for dedicated individuals who are eager to join us on our journey towards outstanding care. 

Explore the latest career opportunities at Progress and join us in making a real impact. Visit progresscare.co.uk/jobs to apply today and be part of something truly exceptional.

There is a similar career opportunity for a Deputy Manager. For other available positions at Progress, click here.

Progress Staff Conference 2023

On Tuesday 7 November 2023, Progress Staff Conference was held in-person at The Coton Centre, Comberford Road, Tamworth. Even though it was a staff conference, it also served as a team building and re-networking opportunity. It also provided a direct medium to provide updates on the requests made during last year’s conference. 

Presentations made highlighted progress made at Progress since the last gathering and provided insights on the next chapter. The event ended on a high note with the presentation of awards.

Claire Rogers, Managing Director, said the goal of the event was to align all of Progress workforce with the organisation’s vision, making the entire team to understand the organisation’s current stage and what it is looking to achieve, while also reflecting back on, and celebrating the successes.

“When you’re in the day-to-day of this work, you don’t think about that stuff and it’s so important to step back and to reflect. So really it was about what did we say we were going to do, what have we actually achieved. And then what the focus is going forward,” Claire said. “And what we wanted to do was just remind people, one, of what our vision is, what their part is within that and how they can bring that to life everyday. And make sure that we’re doing the things that matter to our staff. Because retention is really important to stability for young people because ultimately if we’ve got a stable staff, we’ve got a strong well trained workforce, we’re going to deliver better outcomes and ultimately that’s what we’re here for. So I think we’ve we’ve we’ve achieved that. Everyone’s been really engaged and it’s been a great day.”

Phil Mcdonald, Head of Adult Services, added that it’s nice to come together annually to celebrate people’s achievements, to see where the services have been, to see what things the services have faced, to listen to feedback from staff and from the people using the services and to set out what the organisation wants to achieve in the coming year.

“So looking at that, looking at where we want to go, for us it’s more of the same in terms of helping people to get to, to meet their goals, in terms of reaching adulthood, finding their own homes and working with colleagues and children’s to prepare them for their journey through that.”

Tina Bhardwaj, Head of Children’s Services described the big take out from the day as the workshops and the learning.

“Listening to people contribute, listening to people’s passion, their skills, what they’re learning and their journeys and and taking away something that’s important to them, that they’re going to go back and change, practise and learn and develop and how they’re going to use their learning to change the way that they practise,” Tina said.

Angeline Freer, Head of Corporate and Commercial Services expressed her satisfaction regarding how the day went including the introduction of Nous, a new benefit for staff.

“It’s an amazing time to see achievements of people and to see my team members. It’s really a nice chance to have everybody together. It’s really good to be able to reflect together as a whole organisation and look at what’s important, and what we need to focus on – key achievements, challenges, et cetera. So yeah, it’s fabulous.”

 

World Kindness Day: What It Means and How To Celebrate

A Day for Kindness

 

World Kindness Day is an international holiday that was formed in 1998, to promote kindness throughout the world and is observed annually on November 13 as part of the World Kindness Movement. It is a day to remind ourselves of the importance of being kind to others and ourselves, and to spread joy and positivity in our communities.

But why is kindness so important? And how can we celebrate World Kindness Day in a meaningful way? Here are some answers and suggestions for you.

The Benefits of Kindness

 

Kindness is not only a moral virtue, but also a powerful force that can improve our physical and emotional well-being. According to various scientific studies, kindness can:

  • Boost your immune system and lower your blood pressure, by producing a hormone called oxytocin, which protects your heart and reduces inflammation.
  • Reduce stress and anxiety, by increasing serotonin, a neurotransmitter that regulates your mood and helps you feel calm and happy.
  • Slow down ageing, by decreasing oxidative stress, which is an imbalance in your body that damages your cells and tissues.
  • Improve your relationships, by enhancing your empathy, compassion, and trust, and by making you more attractive and likable to others.
  • Inspire others to be kind, by creating a ripple effect of kindness that can reach far and wide, and by activating the reward and pleasure centres in the brain of everyone who witnesses or receives kindness.

As you can see, kindness is good for you and for the world. It can make you healthier, happier, and more connected to others. It can also make the world a better place, by reducing violence, conflict, and suffering.

How to Celebrate World Kindness Day

 

There are many ways you can celebrate World Kindness Day, depending on your preferences, abilities, and resources. The main idea is to do something nice for someone else, or for yourself, without expecting anything in return. Here are some examples of acts of kindness you can do on World Kindness Day, or any day:

  • Send a card, message, or call to someone who might be feeling lonely, isolated, or sad, and let them know you care about them and appreciate them.
  • Donate to a charity or a cause that supports people or animals in need, or that works for a positive change in the world.
  • Offer to help a neighbor, friend, or family member with a task or an errand, such as grocery shopping, gardening, or babysitting.
  • Compliment someone on their appearance, skills, or achievements, and make them feel good about themselves.
  • Smile and say hello to a stranger you meet on the street, and brighten their day with a friendly gesture.
  • Share a positive or inspiring story on social media or with your friends, and spread some hope and optimism in the world.
  • Do something nice for yourself, such as taking a break, reading a book, or treating yourself to something you enjoy, and show yourself some kindness and self-care.

These are just some of the many ways you can celebrate World Kindness Day, and you can always come up with your own ideas. The important thing is to be sincere, genuine, and thoughtful in your kindness, and to have fun and enjoy the experience.

I hope you have a wonderful World Kindness Day, and that you feel the warmth and love of kindness in your life. Remember, kindness is not only a one-day event, but a lifestyle and a mindset that you can practice every day.

Designing for Sensory Enrichment

This is not just about Hilton House or Progress. It is a journey into the thoughtful design that enhances the lives of children in care.

When it comes to interior design, the goal is often to create spaces that are visually appealing and stylish. However, at Progress Care Solutions (widely referred to as Progress), interior design serves a more profound purpose. It’s about crafting environments that cater to the unique sensory needs of children in care, and Preet Anand, the interior designer behind it all, is passionate about making a difference. 

Preet Anand, founder of Mood Interiors, has been instrumental in redefining the role of interior design at Progress’ homes. She believes that inhabited spaces should empower and enable individuals, especially children with special needs. “Interior design is not just about aesthetics; it’s about improving lives,” says Preet. 

Progress, an organisation dedicated to providing top-tier care for children, especially those with special needs, has long adopted an approach that goes beyond mere functionality. The philosophy is clear: it’s not the children who are disabled; it’s the environment that can be disabling. And that’s where Preet and her expertise come into play. 

The Sensory Design Philosophy 

In their research on the effect of light and colours in the built environment on autistic children’s behaviour, Ashwini Sunil Nair and colleagues reported that different hues have varying effects on autistic children, with many neutral tones and mellow shades proven to be autistic-friendly with their calming and soothing effect, while bright, bold, and intense colours are refreshing and stimulating. They also reported that the stimulus of bright-lighting causes behavioural changes in autistic children prone to light sensitivity. You can access the study here. 

Preet, noted that the autistic spectrum is sometimes/typically sensitive to colours with deeper tones which is why she always keep to pastels when designing these types of homes. “I always avoid red and pink where possible, due to the adverse (triggering) effect. Other than that, the colours used are calming and positive.”  

She noted Progress’ newest home, Hilton House’s “harmonising” colour selection, is based on blue to evoke a sense of serenity in the home.

Blue is calming; green is encouraging (growth), yellow increases appetite, so works well in the dining room.

“Blue is calming; green is encouraging (growth), yellow increases appetite, so works well in the dining room. Lilac is said to help reduce aggression (but was mainly for the consistency of cool colour tones),” says Preet. 

At the core of Progress’ approach to interior design is the concept of sensory design. The organisation utilises principles such as space, colour, texture, form, and light to create spaces that meet the unique sensory requirements of the children they care for. These principles are not just about aesthetics; they are fundamental in addressing the sensory needs of the children. 

Preet and her team approach each project by understanding the specific needs of the children. She described it as a comprehensive process that takes into account the individual requirements of each child. “When it comes to space,” Preet explains, “we need to make sure the environment accommodates high-energy situations, as well as rapid movement for those with mobility challenges.” 

In sensory design, colour plays a pivotal role. Preet says, “Colours can have a profound impact, especially for children with autism. We strive to create adaptable spaces where colours can be changed to suit individual preferences, ensuring the environment remains stimulating and comforting.” 

The Role of Texture and Materials 

The materials used in sensory design are chosen with care. Furniture materials must be durable and easy to clean, as children in these environments may interact with them differently than in mainstream settings.  

Preet notes, “Furniture needs to be both functional and safe, taking into account the possibility of challenging behaviours.” 

Sound, too, is carefully managed. Acoustics and sound regulation are paramount, creating a comforting auditory environment for children. “Good sound-bouncing practises are essential to ensure that children can have conversations without unnecessary distractions,” says Preet. 

Natural Light, Personalisation and Durability 

The exposure to natural light is vital in creating a sensory-rich environment. It helps regulate the body’s systems and is particularly significant in homes where children may not always have the opportunity to be outdoors.  

“We ensure that the exposure to natural light is optimised to help children connect with their surroundings and understand the time of day,” Preet explains. 

One of the key elements in Progress’ design philosophy is personalisation. Each child should have the freedom to personalise their living space, just like any other child. Even if they require specialised furniture or equipment, their personal touches, whether it’s a favourite colour or a beloved theme, can make the space uniquely theirs.

In a space that is carefully designed to meet the sensory needs of children, personalisation remains a significant aspect. It’s about creating an environment that can become a home, a place of comfort and familiarity. 

For children with special needs, personalisation extends to the ability to make the space uniquely theirs. From a favourite colour on the walls to beloved themes or characters, Progress ensures that each child can add their personal touches to their living spaces. The goal is to create an environment that is not just functional but comforting and inviting. 

But durability is also a crucial consideration.  

Furniture and materials are chosen not just for their visual appeal but also for their ability to withstand the rigours of daily use in a care environment. Progress believes in making the right investments in high-quality, durable furniture that ensures the safety and comfort of the children they serve. 

Progress’ homes holistic approach 

What sets Progress’ homes apart is the dedication and passion of its staff. As Preet observes, “Progress is not just about providing care; it’s about making a difference in the lives of children. The staff sees this as a passion, not just a job.” 

She noted that the care provided at Progress is unmatched, and the commitment of its staff is evident in the way they maintain the spaces. “A well-designed environment can empower and enrich the lives of children with special needs,” says Preet. “The passion and dedication of the staff play a crucial role in making this vision a reality.” 

Interior design at Progress’ services is more than aesthetics; it’s about enriching lives and enabling children to thrive. The sensory design philosophy, crafted by Preet, has transformed the way these homes are experienced. Progress recognises that well-designed spaces can create environments where children feel safe, comfortable, and empowered. 

Redefining the role of interior design in the care sector 

Progress, working with Preet, are redefining the role of interior design in the care sector. The redefinition is based on the understanding that a well-designed environment can empower and enrich the lives of children with special needs. By carefully considering space, colour, texture, form, and light, Progress has created spaces that cater to the unique sensory needs of the children, making their homes truly enabling and empowering. 

Preet acknowledges the passion and dedication of Progress’ staff. “These individuals don’t just see it as a job; they see it as a calling,” she explains. The caring and empathetic approach of the staff plays a crucial role in creating an environment where children feel safe, comfortable, and empowered. 

The impact of interior design in a care setting goes beyond the aesthetics; it extends to the emotional well-being of the children. Progress recognises that providing care isn’t just about meeting physical needs; it’s about creating a holistic environment where children can thrive emotionally and psychologically. 

Preet elaborates, “We design spaces to provide comfort, a sense of belonging, and an environment where children can express themselves.” This houlistic approach includes the intentional use of soft furnishings, personalisation, and adaptable spaces, enabling children to find solace and engage with their surroundings in their own unique way. 

Preet believes that a well-designed environment fosters a sense of empowerment. Progress understands that children with special needs can thrive when they are in spaces that allow them to express themselves and feel in control. 

“An empowered child is a confident child,” says Preet. The empowering environment created by Progress allows children to develop self-confidence, self-esteem, and a sense of ownership over their spaces. 

From its head office on Millfields Road, Wolverhampton, to its services and homes spread across West Midlands, the environment within Progress serves as a safe haven for children who often face a world that can be overwhelming. The dedication of staff in maintaining the spaces and creating an inviting atmosphere plays a vital role in this. 

Staff members are not just caregivers; they are keepers of the space. Their commitment to keeping the environment clean, well-maintained, and inviting is evident in the way children feel comfortable within these homes. In return, the spaces created at Progress foster a sense of belonging and trust. 

Hilton House’s beacon status of Progress’ vision 

One of the finest examples of Progress sensory design is Hilton House. A vivid illustration of how thoughtful design can transform a space into a sensory-rich environment. Hilton House is a testament to the careful consideration of sensory needs. Its exterior may be minimally colourful but it’s once you step inside that the magic truly unfolds.  

The Mood Interiors team, led by Preet, created a space that is more than just a home for the children at Hilton House. It’s a canvas of sensory experiences, a tapestry of comfort and engagement, designed with the children’s unique needs in mind.  

The sensory richness extends beyond colours. Hilton House boasts a multitude of seating options, including chairs of different kinds and shapes, mood lights, among others. These options provide children with a range of choices in their seating, relaxation and activities arrangements, catering to their individual preferences and comfort.  

The rooms at Hilton House are also adorned with sensory-rich elements, enabling children to engage with their environment and express themselves. From colour-changing lights to a thoughtfully selected colour palette, every detail contributes to the sensory experience. 

Making sense of it all 

Progress’ approach to interior design is a testament to its commitment to the well-being and growth of the children it serves. The role of Preet Anand and her team from Mood Interiors in shaping these spaces cannot be overstated. 

By considering sensory design, personalisation, and a holistic approach to creating empowering environments, Progress stands as a beacon in the care sector. Its dedicated staff, who are passionate about their mission, are at the heart of this endeavour. 

The synergy between the thoughtful design of spaces and the dedication of the staff is where the magic happens. Children in Progress’ care are given more than a home; they are offered spaces where they can flourish, express themselves, and grow in confidence. 

Claudia and Her Dozen Foster Kids

Celebrating Black History Month 

While Black History Month began in the United States of America in the 1920s, it was first celebrated in the UK in 1987, the 150th anniversary of the abolition of slavery in the Caribbean, and happens every October. 

As we commemorate Black History Month, it is essential to recognise and celebrate the incredible individuals who have made a profound impact on the lives of others. Claudia, a foster carer with Progress, is one such remarkable individual whose journey into foster caring has not only transformed the lives of countless children but also shattered preconceived notions about who can be a foster parent. 

Claudia’s journey into foster care began with her profound love for children. From a young age, she was the go-to person for her cousins and their children, and children always seemed to gravitate toward her. In her own words, she shares, “I love kids. Ever since I was young, all my cousins would always bring their kids over, and the kids always basically love me and they just stick to me.” 

However, her official journey as a foster carer began while she was working as the Deputy Manager for a residential home catering to individuals with learning disabilities and mental health challenges. Claudia recalls this pivotal moment: “My journey started when I was a manager, Deputy Manager for a residential home for people with learning disability and challenges with mental health. I worked there for 11 years.” 

During her tenure at the residential home, Claudia encountered two young ladies who were struggling with severe self-harm and emotional issues. They made a heartfelt plea to Claudia, suggesting she adopt them or provide them with a nurturing home. Claudia shares their request, saying, “One of them said to me, ‘Why don’t you adopt me? I don’t have a place to live.’ And it resonated with me.” 

Claudia’s next step toward foster care began when her daughter left for university, leaving her with a three-bedroom house. Claudia’s response to this newfound space and her love for children was straightforward: “I was online looking for jobs, and I saw a pop-up about fostering. I just put in a message to say, ‘Can you tell me more about this? I always have kids. I’m a mother, I would say I am a carer, a giver and I’ve been working in care settings for kids or teens.” 

Over the years, Claudia has cared for numerous children, many of whom have stayed in contact with her and seek her guidance and support. In her own words, she acknowledges the lasting impact of her work: “I’ve got 12 of them, still in contact with a couple of them. They keep me busy, keep me occupied. I wouldn’t change it. I wouldn’t change it for the world.” 

When asked about her remarkable success as a foster carer, Claudia humbly attributes it to her upbringing and values. She cites her mother as a significant influence: “My mom has always taken in relatives’ children and looked after them. And even after we left, she was still having kids at the house. Maybe that’s something because I’ve grown up in that sort of environment.” 

Claudia’s dedication to fostering is even more impressive when considering her academic pursuits. She managed to complete her studies, obtaining a degree in psychology while working two days a week at a university. In her own words, Claudia explains her drive: “I like to stay busy because once your mind is busy, you’re learning, and I think you’re never too old to learn.” 

Claudia’s journey as a foster carer is a testament to the power of a single individual’s dedication and love to make a difference in the lives of children in need.  

As we celebrate Black History Month, her story serves as an inspiration to challenge stereotypes, embrace diversity, and open our hearts and homes to those who need it most. Claudia has not only given countless children a better future but has also enriched our collective history with her remarkable journey as a single Black foster carer.

Inquire about foster caring today, click here.

Thank You Team Oak

As part of the #CelebratingSocialCare initiative launched by Skills for Care, the Deputy Manager of Oak Cottage wanted to share his appreciation for his team –

At Progress we provide care and support to a large variety of needs; Oak Cottage is our specialist service that is a home to children with severe and complex disabilities. The home requires the staff within to be highly vigilant and respond promptly to challenges that arise from the complexities of the children’s health needs.

‘’Shifts are never the same, the carers looking after children can have challenges thrown their way within the glimpse of an eye. Recently our night staff team were faced with an emergency, regarding a child with epilepsy.

This child is fairly new to our home; despite this, all staff knew what to do, how to support her to be comfortable and relaxed given her situation and contacted the emergency services.

The carers within the home at the time were our night team, this meant that it was a very different type of emergency, given that night-time staffing levels differ to the day; Emergencies really do require people to come together to ensure the best outcome.

I can’t fault the team as, all the decisions made that night, right down to who would accompany the child to hospital overnight, to who was taking over the care in the hospital in the morning, were all correct and considered. All decisions made allowed the other children within the home to not be impacted, and thus, not feel the anxiety that situations like this can cause.

Our young person suffered multiple on-going cluster seizures for quite an extended time and thanks to cool, calm, and practical heads this young person was not only able to get the help she needed, but all the other children in the home were considered and thus, able to not worry about the situation.

Really proud of the team for pulling together and getting things completely spot on.’’

On behalf of Progress, we would also like to thank the amazing night team at Oak Cottage that evening, your quick but calm reactions to an emergency situation are what keep our young people safe and at ease during times that can be quite scary. You are a value to the Progress family.

#ThankYouTeamOak #CelebratingSocialCare #MadeProgressProud

Inspirational Wolverhampton teen is embracing life after leg amputation

Jude, one of our Stourbridge House residents, has revealed he feels “like a new man’ following his leg amputation.

Jude was born with Cerebral Palsy – and after a series of leg procedures that began in early childhood – Jude developed complex regional pain syndrome, which caused his leg to become stuck for the next three years – folded upwards at the knee towards his chest.

His case was described as one of the most severe doctors had ever seen, and unfortunately, the position of his leg left him unable to enjoy family car rides and trips with friends and even prevented him from wearing the clothes he wanted to.

After struggling for many years with excruciating pain from the awkward position of his leg, he decided to have his right leg amputated at the knee.

Having made the agonising decision to amputate his leg, Jude has revealed that he feels “like a new man” and is looking forward to a positive future.

Jude became a resident of ours in September and, thanks to the staff’s support, has since come on leaps and bounds and has regained his independence.

Jude says:

“I moved to Stourbridge House in September 2022 after a long stint in hospital – after spending a year indoors moving into my own flat has given me the level of independence I need. I’ve been able to interact with family and friends again, which I had missed for so long.

Prior to my arrival, staff came to visit me in hospital so I could get to know the people I was working with, I feel this helped – I was nervous about transitioning to Stourbridge, however, I settled in nicely thanks to all the staff.

Might I also add, I convincingly beat Kim at table tennis whilst at the hospital – Kim says I can’t leave until she has beaten me!

 Additionally, with the support of staff, I have worked on accessing the community, work, and my hobbies independently; this was something that I had struggled to do before.

Due to the position of my leg at the time, I had always struggled to wear, what I call, stylish jeans, I was determined to find a way, Sarah supported me as we went to Blooms in Wolverhampton where their tailors added discreet velcro to my clothing which allowed me to wear my ripped jeans again!

I arranged with staff to go to Edinburgh Scotland – this was my first overnight trip in over three years, where I went to a sportsman’s dinner with Mash – I couldn’t resist getting an interview with former Liverpool defender Jamie Carragher, it felt amazing to be back doing my journalism again.

 The staff at Progress have been really supportive and willing to help in achieving my goals, they have made me feel comfortable whilst in their company and always listen to my football rambles! They also have good taste in music too!

I feel my time here has allowed me to rediscover doing what I love and I’ve had a great start to adulthood.”

We are really proud of Jude and how his positive outlook and commitment to his recovery have enabled him to achieve more independence and start fulfilling his dreams.