How the darkness of COVID-19 led Jackie to the brightness of fostering

Meet Jackie, one of the incredible foster carers at Progress, a place where she’s not just a foster carer but an integral part of an outstanding service that is supporting children and families across and beyond the Midlands. She’s all about making positive changes in kids’ lives, and she’s been doing it for over four years now. 

Just like several other foster carers, Jackie’s journey into fostering wasn’t planned out. It all started during the chaos of the COVID-19 lockdown. She’d always wanted to foster, but life kept getting in the way. “I’ve always wanted to foster, but circumstances never aligned until the lockdown,” Jackie reflects. When she and her husband had to stay home because of his health, fostering suddenly seemed like the right path. And it turned out, her husband had always wanted to foster too, so it felt like fate. 

Since then, Jackie’s been part of Progress. Just like several other foster carers with Progress, Jackie stumbled upon Progress online, and it’s been a perfect fit ever since. She talks about how everyone at Progress is always ready to help out, making it feel like a supportive community.  

“Everybody is always keen to help. You know nothing is a problem and if you have got a problem, they are all sorted out for you. There is always somebody there to help you out and so you’re not left on your own,” Jackie emphasises. 

What Jackie loves most about fostering? Well, everything! Whether it’s opening her home to children in need of emergency placement, helping families in need of a break, or committing to long-term care, Jackie is all in. To her, fostering isn’t just a job; it’s her calling. She says she gets so much joy from knowing she’s making a difference in the lives of children. 

“I just love it all. Whether it’s emergency placements, respite care, or long-term fostering, I embrace each opportunity with open arms and a nurturing heart.” 

And Jackie’s not planning on slowing down anytime soon. Even at 63, retirement isn’t on her mind. She is determined to keep supporting kids for as long as she can. “I get great pleasure out of doing what I do,” she affirms. 

Jackie’s story is inspiring. Her dedication to fostering with Progress shows just how much one person can do to help children when there is abundant support and guidance. Jackie and her partner are proving that a little love and care can make a huge difference in someone’s life. 

Do you connect with Jackie’s story or is your journey to considering fostering different from Jackie’s? Talk to us today and we will gladly support you to bring your fostering dreams to reality.

If you are considering fostering, please get in touch with Progress via enquiry.fostering@progresscare.co.uk to find out more. 

A Year of Dedication and Care: Fostering Service Reflects

The staff team and foster carers have again gone above and beyond to make sure we are providing the right opportunities and outcomes for our young people.

The yuletide season is here and Phil, the Registered Manager of the Fostering Service at Progress Children’s Services, extends his heartfelt congratulations to the entire team for their unwavering dedication and hard work throughout 2023. In a goodwill message, Phil expresses gratitude to those who have played a pivotal role in providing exceptional care to the children under their charge.

“I would like to congratulate everyone involved with the fostering service throughout this year for the hard work, commitment and dedication they have shown in providing outstanding care to the children we look after,” says Phil, acknowledging the collective effort that has defined the service’s success over the past year.

Fostering Service at Progress Children’s Services has thrived on the commitment and dedication exhibited by both the staff team and foster carers. “The staff team and foster carers have again gone above and beyond to make sure we are providing the right opportunities and outcomes for our young people,” notes Phil, emphasising the tireless efforts put forth to ensure the well-being and positive development of the children in their care.

Going beyond the call of duty, the team has tirelessly worked to ensure that the children receive the best possible care and opportunities. “Throughout this period, we have had brilliant support groups for both carers and children and looked to deliver training that is engaging and worthwhile,” Phil states, highlighting the comprehensive support system in place to foster collaboration and understanding among carers and children.

Throughout the year, Progress Fostering Service has not only met but exceeded expectations by delivering engaging and worthwhile training. “We have provided events like the youth club, Summer Event Day, and pantomime that have given us incredible feedback,” Phil shares, underlining the service’s commitment to not only meeting the basic needs of the children but also creating enriching experiences that contribute to their overall development.

As we approach the New Year, Phil extends warm wishes to all those involved, expressing gratitude to every single person who has made a positive impact on a child’s life in 2023. “We hope you enjoy the holiday period and thanks to every single person who has had a positive impact on any child in 2023, and we hope you have a happy new year,” he says, encapsulating the service’s appreciation for the collective effort that has made a difference in the lives of the children.

The message from Phil encapsulates a year marked by compassion, resilience, and a shared commitment to the well-being of the children in the care of Progress Fostering Service. As we bid farewell to 2023, we join in celebrating the achievements and successes of the fostering service, while looking ahead to a future filled with even greater accomplishments and contributions to the community.

Claudia and Her Dozen Foster Kids

Celebrating Black History Month 

While Black History Month began in the United States of America in the 1920s, it was first celebrated in the UK in 1987, the 150th anniversary of the abolition of slavery in the Caribbean, and happens every October. 

As we commemorate Black History Month, it is essential to recognise and celebrate the incredible individuals who have made a profound impact on the lives of others. Claudia, a foster carer with Progress, is one such remarkable individual whose journey into foster caring has not only transformed the lives of countless children but also shattered preconceived notions about who can be a foster parent. 

Claudia’s journey into foster care began with her profound love for children. From a young age, she was the go-to person for her cousins and their children, and children always seemed to gravitate toward her. In her own words, she shares, “I love kids. Ever since I was young, all my cousins would always bring their kids over, and the kids always basically love me and they just stick to me.” 

However, her official journey as a foster carer began while she was working as the Deputy Manager for a residential home catering to individuals with learning disabilities and mental health challenges. Claudia recalls this pivotal moment: “My journey started when I was a manager, Deputy Manager for a residential home for people with learning disability and challenges with mental health. I worked there for 11 years.” 

During her tenure at the residential home, Claudia encountered two young ladies who were struggling with severe self-harm and emotional issues. They made a heartfelt plea to Claudia, suggesting she adopt them or provide them with a nurturing home. Claudia shares their request, saying, “One of them said to me, ‘Why don’t you adopt me? I don’t have a place to live.’ And it resonated with me.” 

Claudia’s next step toward foster care began when her daughter left for university, leaving her with a three-bedroom house. Claudia’s response to this newfound space and her love for children was straightforward: “I was online looking for jobs, and I saw a pop-up about fostering. I just put in a message to say, ‘Can you tell me more about this? I always have kids. I’m a mother, I would say I am a carer, a giver and I’ve been working in care settings for kids or teens.” 

Over the years, Claudia has cared for numerous children, many of whom have stayed in contact with her and seek her guidance and support. In her own words, she acknowledges the lasting impact of her work: “I’ve got 12 of them, still in contact with a couple of them. They keep me busy, keep me occupied. I wouldn’t change it. I wouldn’t change it for the world.” 

When asked about her remarkable success as a foster carer, Claudia humbly attributes it to her upbringing and values. She cites her mother as a significant influence: “My mom has always taken in relatives’ children and looked after them. And even after we left, she was still having kids at the house. Maybe that’s something because I’ve grown up in that sort of environment.” 

Claudia’s dedication to fostering is even more impressive when considering her academic pursuits. She managed to complete her studies, obtaining a degree in psychology while working two days a week at a university. In her own words, Claudia explains her drive: “I like to stay busy because once your mind is busy, you’re learning, and I think you’re never too old to learn.” 

Claudia’s journey as a foster carer is a testament to the power of a single individual’s dedication and love to make a difference in the lives of children in need.  

As we celebrate Black History Month, her story serves as an inspiration to challenge stereotypes, embrace diversity, and open our hearts and homes to those who need it most. Claudia has not only given countless children a better future but has also enriched our collective history with her remarkable journey as a single Black foster carer.

Inquire about foster caring today, click here.

Why I foster: Joanna

In a new series of interviews we will be asking Progress foster carers why they choose to foster and why despite some challenges, fostering can bring a lot of joy.

Here’s Joanna’s story.

“You don’t help someone to get a pat on the back. My husband and I foster because we love it. Seeing a child smile because of the support we have given them makes us so happy.

For twenty-two years I was a primary school teacher, including a period where I was a foster mother in nurseries. Back in the 1980s I was also a foster parent but trying to devote time to three children of my own and a foster child was difficult. I’ve always felt that every child needs an equal amount of love and care and one should not be neglected over the other.

I learnt a lot working at the school. One of the biggest things being a child’s behaviour is not always down to them being unreasonable, it may be because they are not understanding their current situation or behaviour expectations. You can’t take things personally. I found that if I was able to nurture a child’s skills and behaviours things could change in a positive way.

Once I retired the idea of fostering kept coming back to me. Wherever I turned I saw fostering. Facebook, the internet, TV, it was everywhere! This was not a coincidence. I debated the pros with my husband, and we decided to go ahead and look for fostering agencies.

I first heard of Progress when I saw them at a summer carnival in Birmingham where I found the staff were friendly and open. I got to learn more about fostering and the different types of foster care we could provide. I went on to speak to another four agencies but found Progress the most professional. So, we chose them as our fostering agency.

The process of becoming a foster carer is rigorous. You have to be completely transparent as a couple and a family. My husband and I have been married for over forty years, so we took everything in our stride.

Once we were confirmed as foster carers, we decided that we wanted to provide short breaks. This type of fostering gives families or a parent without a support network a chance to recharge their batteries, especially when a child has a disability. Looking after my own grandchildren five days a week, meant we could make a realistic contribution to fostering of a weekend once a month without compromising our families or personal well-being. There is currently a huge demand for respite foster placements.

We ended up fostering two brothers. The younger boy was able to communicate but his older brother couldn’t. Of course, we were nervous when we began, however, you soon build a rapport with the children. Learning the fostering guidelines has helped as well as the support from Progress. We have taken part in a lot of training which has been essential for our development as foster carers.

The brothers are very active. We now take them swimming every month, go to parks, museums and nature trails – we have had some really great times.

We’ve also worked on how we could communicate better with the older child by restricting the amount of time he spends on his tablet (while in our care). We hoped he could join in conversations and use a visual timetable to communicate. I read stories to the boys and we play games like “I spy” in the car. One day I was reading the brothers a book and the little one was joining in. Suddenly the non-verbal older brother shouted – BOO! I nearly fell off my chair!

The children are now able to increase their vocabulary and interact with others. It’s wonderful when they tap me and try to say something or count.

Sometimes fostering can be hard. I make sure there’s enough time for me and my husband. We go for walks, spend time with my children and grandchildren and go to church too – we’re very close.

To anyone thinking of fostering I’d say having the ability to change a child’s future for the better is one of the most rewarding things you can do. Every child deserves a safe and secure family environment”.

If this story resonates with you, perhaps you could be the next carer to make a positive difference in children’s lives. Get in touch to find out more about being a foster carer.

 

5 minutes with…Julian

The community support worker on the importance of mentors, giving back, and listening.

I am a head of the year in a mainstream secondary school and have been doing this for the last thirteen years. Some of the children in the school are in care or have SEN (special education needs). I wanted to gain a deep understanding of where the young people were coming from for my professional development. If I can understand them and their feelings, I could support them.

I was involved in sports as a youngster. I played a lot of basketball and got mentored by world-class coaches. There was also a Headteacher who supported me at school. I learned about dedication, discipline and working hard in my formative years. These experiences inspired me as an adult to share the knowledge they gave me with other young people.

Looking at mental health provision is under my remit in school. I want to understand the behaviours the children were showing. Why is a young person sad or anxious? Some research led me to find out about Progress and a community support worker role. By becoming a support worker, I knew that I would understand how to support young people effectively.

It is important to listen to young people and allow them to talk. I try to find solutions for their problems. There was a pupil (in care) that arrived at school upset. Within half an hour of the start of the first lesson, he was in detention because he had forgotten his PE kit and missed the class. The young person was upset that he had lost the timetable, and the care home he was in knew nothing about this. I contacted his support workers and emailed the timetable to the home. The support workers placed the sheet on his bedroom wall. If the tools are there, a young person can take responsibility for themselves.

The first session with young person in community care is a challenge. You are entering a young person’s life, and they do not want to let go of their home setting or meet anyone new. The key is to listen and engage. Find their interest. For example, I know nothing about gaming. The young person in my care educates me about a game that he is playing. That conversation will lead to other things in life.

I like to give back. I do not want to see people stuck in a rut. If I can support and change a life, I will. I want to think that if I were in the same situation, someone would do the same for me. My coaches, parents, grandparents, friendship group, have all played a part in me being able to give back.

There must be role models for young people. Social media can easily influence young people by having someone look out for them, it can change their lives.

If you want to make difference in the lives of others, visit our recruitment page and apply for a role at Progress today.

What is the Skills to Foster Training?

One of the most frequently asked fostering questions is about the type of support a foster carer will receive.

As a foster carer, we want to ensure you are equipped to manage a child or young person’s behaviour.

Therefore, the Progress Skills to Foster training is our chance to prepare you for the challenges of fostering.

What is Skills to Foster?

Skills to Foster is a two-day mandatory training course that all new applicants must complete before becoming approved as a foster carer.

The course is a flexible resource tool and supports new applicants to:

  • understand the different types of placements
  • understand the child/young person journey through their eyes
  • understand and manage their behaviours.
  • learn the vital skills to meet the day to day needs of fostering.

The course also links into the Training, Support and Development Standards in England, other professional development qualifications, as well as our competency-based assessment process.

Skills to Foster is split into the following seven sessions:

Session 1: What do foster carers do?

This first session will give you an insight into your role as a foster carer and focus on why children/young people come into care, why foster care is needed and, how their early life experiences may have impacted their development.

You will also learn what a child or young person will need from you as their foster carer.

Session 2: Identity and life chances

This session addresses the different factors that shape our identity and the importance of identity to a child/young person in care.

Session 3: Working with others

In session three, we will introduce the Progress team. You will learn who will support you in the needs of the child/young person and how you will be working as part of a team and never in isolation.

Session 4: Understanding and caring for children

This session explores the learnt behaviours that the child/young person may exhibit. You will also understand the concept of attachment and the kinds of attachments children/young people in care may possess. These are key concepts to grasp, so you have a non-judgemental understanding of the different behaviours.

Session 5: Safer caring

This session covers safeguarding and delegated authority and exploring why children/young people in care are particularly vulnerable. The session will also equip you with the skills to assess risk competency, balance risk, and develop responsive and proportionate family safer caring plans.

Session 6: Transitions

Within session six, you will look at the importance of foster carers and their families, supporting a child when moving from one placement to another and young people’s transition to adulthood.

Session 7: My Family Fosters

This session provides specialist materials to use with your birth children to ensure that they feel supported and included within your fostering journey.

We support all out foster carers. To learn more about how we do this please click here

To begin your journey in becoming a foster carer contact us today

Progress recognised with award for Covid work

Progress was named winner of Outstanding Support During Covid-19 category at the 2020 Best Business Awards.

We have been recognised for our approach to the nationwide lockdown caused by Covid-19 in March 2020.

As lockdown came into force, Progress prioritised the care of those that relied on us for critical support. We assigned drivers, offering a ring-and-ride service to our workforce to eliminate the use of public transport and minimise the exposure risks. Progress also offered a triage service to families, to deal with any crisis that might arise and made available some flats as isolation units (and offered that resource to local authority partners).

Progress has been able to keep all residents and staff safe; continue to provide essential services to families and challenge our creativity. Our community team started digital support sessions with young people, engaging in online training on anything from e-safety to managing anxiety, providing families with support and young people with consistency. Progress staff and young people have engaged with the measures we put in place and coped exceptionally well through what has been an uncertain and anxious time, adapting and responding to the constantly shifting sands.

The BBAs pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector.

Commenting on Progress, the winner in the Outstanding Support During Covid-19 category, the chairman of the judges said: “After seeing the devastation Coronavirus was causing in Italy earlier in 2020, Progress was quick to lock down earlier than other care homes to protect its vulnerable residents both young and old. Non-essential visitors were asked not to attend care homes, virtual forms of communication were set up so residents could keep in touch with loved ones, and community staff were reassigned to other roles such as drivers, helping staff to avoid public transport. Congratulations to Progress for having the foresight to act quickly and keep people safe.”

Upon receiving the Award, Claire Rogers, Managing Director of Progress said:

“We always pride ourselves on providing high quality care and support, but this has been even more important throughout the Pandemic, with the additional challenges this presented. Keeping our core values at the heart of our decision making has been our strength, providing a fixed point from which to navigate. It is wonderful to have been recognised for the outstanding support we have provided during this difficult time.”

The Best Business Awards are one of the UK’s highest profile awards. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs.

Growing up in foster care: Stephanie

Growing up in foster care is not easy for some children. Therefore, it becomes the responsibility of the carer to create an atmosphere for a child to feel loved.

We asked Stephanie to share her experiences of fostering and tell us what it’s like to be in a new home.

In your foster placement, what are your favourite things?

I get to go to the park and take part in a lot of activities. I have so much fun riding on the rowboats, playing tennis and running around the track.

I told my carers that I love to read, so they bought me a lot of books. My favourite is BFG. My bedroom is a comfortable place for me to read and play. I also got to choose how I wanted to decorate my room. The room is full of teddy bears and other things that make me happy.

Do you feel encouraged and supported to do well at school? 

I get a lot of help with my homework. My foster carers always encourage me, so that when I am older, I can be whatever I want to be. Whenever I need support on certain subjects, I get it. I take part in a lot of after school activities such as extra English and maths lessons, as well as dance, karate, swimming and ballet classes.

What help do you get in difficult times?

I always sit and talk to my foster carers and ask them for help when I feel down. I enjoy my support sessions with my support worker too. I can now understand my feelings much better and learn why certain things happen.

What things are important to you, when living with a fostering family?  

They find out what children need to make them feel comfortable, like a teddy bear or a hug. I always like it when my foster carers sit with me and watch TV.

A foster carer should also encourage children to do things that they have not done before. This will make the foster child feel special, happy and loved.

If a family were thinking about fostering, what advice would you give them? 

Be kind and loving.

Ready to make a positive impact in a child’s life? Click here for more information

Safeguarding children and young people

Safeguarding children and young people means protecting them from any abuse, neglect, or exploitation.

We want all foster children and young people to grow up as part of a loving family.

It is, therefore, the Progress foster team’s responsibility to give children and young people (and their carers) access to the support they need to create a safe environment.

Here are ten different ways the team achieves this.

  1. Ensuring children and young people are given online security (such as up-to-date antivirus software and parental controls)
  2. Providing children and young people with training on how to keep safe online
  3. Educating children and young people about the risks involved inside and outside the home
  4. Ensuring children and young people have the contact details of external professionals, through the Progress Young Peoples’ Handbook
  5. Working closely with the relevant agencies to record and report any issues or signs of abuse
  6. Working with our foster carers through regular risk assessments, monitoring and reporting about those in their care
  7. If children and young people receive transport to school, we work with our foster carers to ensure that they are escorted safely
  8. Providing foster carers with training to understand childhood trauma and how to create a safe environment in their home
  9. Empowering girls to talk about their feelings, hopes and dreams via the Progress girls’ group
  10. Providing one-to-one support with a personal family support worker, so children and young people can build relationships with their carers
Want to know how you can get involved and become a foster carer? Click here to learn how you can change a child’s life. If you would like to talk to us, email fostering@progresscare.co.uk, or call 01902 561066.

What Our Foster Carers Say

We know how much time and emotional investment it takes to become a foster carer. From looking for a reputable independent fostering agency to going through panel, it is important that you are comfortable with the people around you.

We have close relationships with our foster carers and are there to support them at any given time.

At their latest foster carers annual review, the Independent Reviewing Officer (IRO) asked Progress’s foster carers about their experiences with the company.

Here are some comments from our carers:

  • Sarah and Russell commented that Progress are supportive as an agency and are pleased there have never been any problems in working with them. They appreciate the open relationship they can have with them and that they do not feel judged.

  • Mary feels she has a good relationship with Michelle who has supervised her for the previous two years. The information she gives is always reliable and clear.

  • Wendy said the support from the agency has been consistent. She has not had to use the Out Of Hours service and it is very rare that she needs to contact them about specific incidences. However, she has the number available and knows she would be able to get hold of someone.

  • James regularly attends the Progress social events for foster carers and enjoys them. He appreciates there is a forum to meet and share experiences with other foster carers.

Fostering can be challenging, but you’re never alone. We’ll always be there and whenever you need us, 24/7, 365 days a year.

Want to become a foster carer? Click here to learn how you can change a child’s life.

If you would like to talk to us, email fostering@progresscare.co.uk, or call 01902 561066 and we will be happy to help.