What Our Foster Carers Say

We know how much time and emotional investment it takes to become a foster carer. From looking for a reputable independent fostering agency to going through panel, it is important that you are comfortable with the people around you.

We have close relationships with our foster carers and are there to support them at any given time.

At their latest foster carers annual review, the Independent Reviewing Officer (IRO) asked Progress’s foster carers about their experiences with the company.

Here are some comments from our carers:

  • Sarah and Russell commented that Progress are supportive as an agency and are pleased there have never been any problems in working with them. They appreciate the open relationship they can have with them and that they do not feel judged.

  • Mary feels she has a good relationship with Michelle who has supervised her for the previous two years. The information she gives is always reliable and clear.

  • Wendy said the support from the agency has been consistent. She has not had to use the Out Of Hours service and it is very rare that she needs to contact them about specific incidences. However, she has the number available and knows she would be able to get hold of someone.

  • James regularly attends the Progress social events for foster carers and enjoys them. He appreciates there is a forum to meet and share experiences with other foster carers.

Fostering can be challenging, but you’re never alone. We’ll always be there and whenever you need us, 24/7, 365 days a year.

Want to become a foster carer? Click here to learn how you can change a child’s life.

If you would like to talk to us, email fostering@progresscare.co.uk, or call 01902 561066 and we will be happy to help.

Foster Carer Stories: Short Breaks Foster Care

Short breaks foster care is a temporary placement while future plans for the child / young person(s) are confirmed. A placement can last from a few days to a few months.

But how does this all work in reality? We spoke to one of our foster carers Jane on her experiences.

short breaks foster 

Jane and Mark with their Progress Supervisor Social Worker: Michelle

Why short breaks foster care?

My name is Jane. My partner Mark and I are approved Progress short break foster carers; specialising in children who have profound disabilities and challenging behaviours.

Short breaks fostering gives families or a parent without a support network a chance to recharge their batteries.

There are many reasons why a family or parent may need this kind of support. For Harvey’s mum, it was because of her need for a monthly break. With Harvey’s diagnosis of Syngap1, she had a lot to deal with, especially being on her own.

Whether you are a birth parent or carer, a problematic home environment can be very stressful without a break. So, as a short breaks foster carer, we give them support when they need it most.

There is no time limit for short breaks fostering. It can last a day, a weekend, or sometimes a week or more. The duration all depends on the needs of the family.

Our first visitor was Harvey

Despite Harvey being small and angelic looking, he was a perplexed and angry little five-year-old.

Harvey’s mum loved him dearly, but needed help. She contacted Progress and then their fostering team contacted us.

After his first visit, we were exhausted. Having gone through 48 hours with only two hours’ sleep, Mark and I really questioned ourselves as to whether we could carry on. Harvey had great difficulty sleeping, which was mainly due to his inability to self-regulate.

However, over the next five years, my partner and I became very attached to Harvey. We found him endearing and a lot of fun to be with. You learn to adapt to a child’s needs. There were times Harvey could not deal with new people being brought into the house, so all visitors were banned when he was here. That was just how things had to be – he had to be put first.

So, how did we cope?

My partner and I developed our own strategies. Generally, this involved lots of exercising and fresh country air. Get something that works for you as it will pay dividends for your well-being and ultimately, for the child or young person you’re caring for. 

Coming to an end

Harvey’s mum met a new partner and got married. The wedding day was special. We took Harvey to a country hotel and dressed him in a full wedding suit, including tail and cravat. I held Harvey’s hand as he led the wedding party up the aisle.

All the family and friends commented on how well he had coped with the day. As we left the wedding venue, my partner and I felt a lot of emotion. We were so happy Harvey was there for his mum.

We stopped caring for Harvey at aged 10. His mum was managing better, as she had the support from her new partner.

We look back on the five years we supported and cared for Harvey as a pleasure.

Ready to make that first step? Click here to find out how you can become a short breaks foster carer. 

How To Choose A Foster Agency

Deciding which foster agency to choose can be hard.

There are so many factors to consider. Charlotte is currently waiting to become a foster carer for Progress and spoke to us about the process she went through in deciding which foster agency to choose.

What is your day job?

I am an assistant headteacher in a mainstream secondary school, with responsibility for special educational needs and disability, known  as SEND, along with inclusion. My primary role is to help young people with the curriculum, putting in place the appropriate provision to meet their needs. 

How long have you thought about fostering? 

In the last two years, it’s been something I’ve seriously considered. But I’ve thought about fostering, on and off, for many years.

Why now?

It came from a conversation I had with friends who already foster. I did have some reservations, but they answered all my questions and gave me a rounded view of what life is really like as a foster carer. This really helped. So, I took a deep breath and contacted Progress.

Why choose a private fostering agency and not a local authority? 

It wasn’t a conscious choice to go with a private agency as opposed to a local authority. However, because of Progress’ experience, I knew I would be in a safe pair of hands.

So, you were recommended to Progress by an existing foster carer?

Yes. I have close friends who have experience of other agencies and now foster with Progress. They gave me positive feedack and recommended I get in touch. I trust their judgement that this agency is excellent.

How have you found the process with Progress? 

I was initially filled with trepidation because you do have an uneasy feeling of not knowing what you’re letting yourself for. I may work with children, but this process is way out of my comfort zone. However, the process so far has been positive.

From the first telephone conversation to the initial visit, references, checks, meeting my assessing social worker, ‘skills to foster’ training and now preparing for the panel, everything has been clear and transparent. Because I feel supported by the Progress fostering team, I now have the confidence to embark on this fostering journey with the help and advice of the team every step of the way. 

Inspired to become a foster carer? Click here to learn how you too can change a child’s life. If you would like to talk to us, email fostering@progresscare.co.uk, and we will be happy to help.

 

 

Q&A: Why foster care?

Lola is currently going through an assessment to become foster carer. Having been through the process before, we spoke to her about her experiences and the big question: why foster care?

What is your day job?

I currently work as a senior social work assistant in a ‘Child in Care’ team in the West Midlands.  As part of my position, I support a group of social workers by arranging contact for looked-after children and their families.

How long have you been fostering?

I first became a foster carer 20 years ago for a private company and went on to foster 14 children from ages 1 to 16. I loved having young people in my home and supporting them in the best way I could. I always try to offer support that helps young people to eventually live independently and become responsible adults.

From budgeting, cooking and cleaning, to CV writing, it gave me a lot of personal satisfaction seeing young people gain life skills.

You took a break from fostering. Why?

Fostering had been my only focus and when my last young person left in 2013, it was time for a change.

I wanted to achieve other things, but the active nature of being a foster carer had not given me that. However, this was always going to be a break and not an end to fostering. I enjoyed bringing positive change to the lives of children and young people too much to stop.

What made you want to foster again?

During my break, I moved home, travelled and spent time with family and friends. Reflecting on this period and having had enough rest, I am in a place now where I can once again commit myself to giving a child unconditional support.

Why did you choose Progress?

Once I decided to return to fostering, I wanted to join an agency where I knew what they stood for and had values much like my own.

In 2005, I had worked for Progress as a social work assistant. I liked their focus on improving a child’s self-esteem, helping them gain valuable life skills and ensuring that each child achieves their full potential.

The staff and carers were friendly and approachable and they were as passionate about wanting to enhance a child’s life as myself.  So, when it came to approaching an agency, they were my first choice.

At Progress, there is a sense of commitment to the carers and children and a unity that is hard to come by. I have the emotional security and support needed to do my job well.

How has the process changed from the last time you applied?

The difference between when I first became a carer to now is time. For example, 20 years ago, the whole process took about 9 months.

Having a good relationship with an agency is important. In my previous experiences as a foster carer, there was no relationship building or set routine for the assessor to visit me. It felt like I was fitting into their schedule. I would have no idea how I was progressing in the evaluation and was never invited to panel or my yearly appraisal.

Today, the process is much shorter. There is better continuity of visits and the assessor and I have sat together regularly to complete assessments.

How have Progress helped you during the process?

So far, I have found working with Progress to be swift, stress-free and engaging. Although I have my assessor, I also know I can talk to any team member as and when I require it.

I think it’s vital that foster carers and the agency have effective communication because this ensures that children will benefit the most. Because Progress has already made me feel like part of the team and have always kept me updated to my status, I’m confident that working with them will improve my skills as a foster carer.

How do you feel about the future?

I am really looking forward to returning to fostering. It is a rewarding career and seeing young people laying the foundations for their futures gives me a lot of joy.

Do you feel you too could become a foster carer?

Click here if you want to change a childs’ life

Foster Carers’ Story: Toni and Ashley

The names of the foster children have been changed to protect their identity.

‘We are happy because they are happy,’ says Ashley who gave up his job to foster twin boys with autism. ‘We say this is our family and we feel really close to them. We call them our boys.’

The twins came into residential care with Progress when they were 11 years old, following a foster care placement that had broken down.

Oliver struggles with social understanding and empathy. James is non-verbal and has more severe learning difficulties.

Oak Cottage became their home for the next few months

They settled in very quickly,’ says Margaret Hopkins, formerly residential manager at Oak Cottage and now Operations Manager for Progress’s residential services.

‘They made massive improvements while they were here with us.

James, who was incontinent, was learning to use the toilet. He started making sounds and was communicating using pictures. Oliver grew in confidence. He was cheeky and mischievous and loved to dress up as a superhero.

‘It was lovely to see how they were growing with us,’ says Margaret who fostered more than 100 children before she started working for Progress.

Finding Foster Carers

Meanwhile, the Progress residential and the fostering team were working together to identify the right foster carer.

‘We were looking for robust, resilient people,’ says Tina Bhardwaj, The Operations and Registered Manager for the fostering service at Progress.

They chose Ashley and Toni.

During the first meeting with the boys, Ashley felt nervous. Oliver stroked Toni’s shoulder and smiled at her. James ran into the garden and onto the swing.

‘They were just so caring and happy, and the staff only had positive things to say about them,’ says Ashley.

The couple started making plans immediately to put bunk beds in their spare room, they knew they wanted to give the boys home.

Ashley decided to give up his job as a senior autism practitioner so he could look after them.

The Transition Phase

During the next few weeks, they saw the boys regularly, first under supervision, then taking them out for a pizza or a walk or to their home alone.

The transition between the residential home and the foster home was like an adoption transition. Progress makes sure there are key people following the child through its journey, supporting them and making sure their wishes and feelings are heard.

‘It went really well,’ says Margaret.

An excited Oliver used to watch from his bedroom window at the residential home, looking for Ashley and Toni when they were due to arrive.

‘The bond with them was absolutely brilliant, you could see that,’ says Margaret.

‘The children and the carers had chemistry between them,’ says Tina. ‘The carers made all this effort to learn about the children, they created a bond with the children.  It became apparent that this was a good match and this was going to be the right placement for the children.’

When the boys left Oak Cottage for their new home, Margaret says it felt like a relief that they had somewhere they were going to be loved and nurtured.

‘It was a really positive ending for the children,’ she says.

A Loving Home

Before long the family moved house so that the boys could have a bedroom each.  Oliver chose red and black for his room and picked the accessories for his shelf. James, who loves to swing and to balance, has a swing in the middle of his bedroom, attached to a beam, he has laser lights and a sensory corner with toys and mirrors and cushions. In the garden, he has swing chairs, and hammocks and a trampoline.

The couple has seen massive changes in the boys since they came to live with them.

James’ behaviour has improved. ‘He showing he is really comfortable in his environment,’ says Ashley.

Oliver’s behaviour has improved too. ‘He is such a pleasant lad, so polite and so caring towards others,’ says Ashley. He says he loves his foster family.

Oliver is learning to cook at home, has piano lessons, and goes to a youth club. He is also sporting a spikey new haircut which he chose himself and has learnt to swim. James who wouldn’t even go into the water before now doesn’t want to get out of the pool.

It took James longer than Oliver to hug Ashley and Toni because of his disability but now he sits on the sofa and cuddles, and he waits for a hug with open arms.

Progress provides foster carers with training. They have support groups and supervision with a supervising social worker.

Tina says fostering for the twins has been ‘an absolute success,’

‘Every child deserves to live in a family setting,’ she says. ‘Every child deserves to have a quality family life.’

Inspired to become a foster carer? Click here to learn how you too can change a child’s life. If you would like to talk to us, email fostering@progresscare.co.uk, and we will be happy to help.

Progress Foster Carers Awards Lunch

Foster carers are ordinary people doing extraordinary things…

Opening your home and ultimately your heart to someone else’s child is not easy, but is a hugely rewarding experience.

Celebrating this together is important, because our foster carers make it possible for Progress to contribute to improving the lives and outcomes of many children in our care.

These amazing people welcome children into their homes, families, lives and are invested in their futures, supporting them through their emotional challenges and cheering them on their way to university and numerous other personal achievements.

We recently had the pleasure of congratulating many of our carers at the Progress Awards lunch in Wolverhampton. The lunch was an opportunity to celebrate the fosters carers length of service, their selfless work and the many wonderful outcomes they have enabled for young people.

Highly experienced and brand new foster carers travelled far and wide to share stories, support and applause.

For Tina Bhardwaj who manages our fostering service, saying thank you personally is important. She said, “The children and young people who live with our foster carers have seen their lives changed for the better. To see a child happy and confident gives us all joy. We thank our foster carers for helping them achieve this”.

Inspired by what you have read? Begin your journey in becoming a foster carer today by clicking here

The Voice of the Child

The recent Ofsted framework rollout and the pilot inspection which we were involved in December 2016, has highlighted how it important it is to us that our children’s views are heard and understood.

 

While a collaborative approach to everything we do has always been our standard way of doing things, we are always looking for ways to improve and enhance the lives of the young people that we work alongside.

 

One of the strategies we have in place, much like the new Ofsted framework, is carrying out a lot of unannounced visits. These are vital from a safeguarding standpoint as they ensure children are being kept safe. Turning up unannounced and speaking to children allows for unprepared and unprompted conversations; encouraging a natural response to what is going on and how happy they are. By putting both Carer and child on the spot, it is an excellent chance to make sure the home environment is the right one and provides the child the opportunity to have their say.

 

Additionally, we run monthly support groups with Carers. They write down achievements that month. One thing we have noticed with the recent framework changes is that, in the past when it came to a review, the focus on small moments was lost and only significant milestones were included. Seemingly insignificant, smaller experiences such as an individual learning to tie their own shoelaces, to us are tremendous achievements and they are the measurable building blocks to a child’s progression. We make a point of highlighting and celebrating these in our support group sessions.

 

In addition to the home visits, we have yearly appraisals incorporating written reports by everyone that works with the young person, including the individual. We include feedback on positive experiences within the foster placement from the Local Authority, the relevant school and staff within Progress.

 

We are consistently working hard to come up with creative, out-of-the-box ideas to better develop the work we are currently doing. As a result of this collaborative brainstorming, our ‘voice of the child’ themed big family fun day was born. We host family events and invite foster carers, young people and all of our team. During the day, there is food, entertainment and informal chats with the children. The feedback from the event tells us what is like from first person perspective to be looked after in our care; finding out what we are doing well and what needs improvement, what the individual likes, what don’t they like and how they believe we can improve. We wanted to give the opportunity for children to have their voice – directly and our family fun days provide that opportunity.

 

For more information about our fostering service, please get in touch today.

You can call 01902 5601066, email info@progresscare.co.uk or drop you details below.

 

Supporting positive change

Progress

noun

ˈprəʊɡrɛs/

  1. forward or onward movement towards a destination.

 

As of April 2017, the updated Ofsted Social Care Common Inspection Framework (SCCIF) changed the way inspection took place within independent Fostering Agencies. The Ofsted fundamental principle of inspection is to focus on the things that matter most to children’s lives; they want to change the way most Fostering Agencies operate. Fortunately for us here at Progress, the voice of the child and fulfilment of positive development and experiences are and will always be our priority. This has been the focus of our company model from the offset.

To roll out the new framework, back in December 2016 there were pilot tests carried out on small, medium and large Fostering Agencies. Out of the 314 put forward, we were one of the three companies selected and were categorised as the medium Fostering Agency.

In the past, inspections came with fair warning ahead of time, and the framework of the review was central to lots of paperwork and documentation rather than capturing moments through conversations. During the pilot, 24 hours’ notice was given. 9am Monday morning we got the call to say we had been chosen and the weeks’ inspection began the following day.

The purpose of the new model is to look at children’s experience in foster care, personal progression, as well as positive experiences. The inspection quite clearly concentrated heavily on this improved approach and pinpointed how providers and agencies are making a difference in children’s lives, ‘from the mouths of babes’ rather than basing opinions on what has been written down.

With our four core values being care, trust, respect and progress and with progress literally being the name of our agency as well as underpinning our ethos and philosophy, we found this new framework interesting. Inspection week not only highlighted to us the fantastic work we are achieving but was also refreshing to see the regulatory bodies of the industry recognising where the priority of review should be focused; around the voice of the child.

During inspection week, the reviewers concentrated on talking to the Carers and young people, using the feedback given as a measure of how we are making a difference; by showing we are giving the right support and have the right resources indicated that we are doing something right. The quality of the relationships between Careers, professionals and children is important and we believe there is a direct correlation between how well prepared a Carer is, to the progression of a young person in placement with them.

The conversations that took place during inspection week strengthened our confidence that we were on the right track, especially as we specialise in supporting young people with disabilities. We make sure that Carers with specialist placements have the additional training and support they need and as required by the individual child.

A month after the initial pilot week, all Fostering Agencies were invited to go to the Ofsted conference to learn about the new framework. We were delighted that Tina Bhardwaj, our Fostering Manager was requested to run a training programme for the inspectors. We will be delighted to tell you more about our involvement or our agency – feel free to get in touch. You can drop us your details in the ‘Contact Us’ form below, call us on 01902 561066 or email fostering@progresscare.co.uk

 

Find out more about Nightingale House

Some parents have asked “what should I expect from my son/daughter’s stay at Nightingale House?” Here is a little insight…

Nightingale House is our newest residential home for 18-25 year old’s with complex disabilities or acquired brain injury. We offer any length of residence; whether that be utilising the short break services or longer term accommodation. We designed Nightingale House to be a fantastic opportunity for teenagers and young adults to live in surroundings that fit in with their age and stage of development. By embracing new technologies, the facility itself is designed to give the best level of care, but our team go beyond that by personalising fun activities and developing strong bonds with those in their care through tactile play.

When we first meet young people who will stay with us, there is an initial assessment by sitting down with them and their families and seeing what they like to do. Then once our key workers get to know them when they stay and learn little nuggets of information, we use those to further build upon the support and activities we offer them.

We see the value in creating memories and participating in activities that our residents love. We have the capacity to ensure that their physical needs are met. Exploring hobbies that they are passionate about can be an incredible way to break down any barriers with that person. By earning trust and creating a fun environment, you can de-escalate any behaviour which may challenge and build a great relationship with them. Providing positive, unforgettable experiences can encourage communication and allows the opportunity to open up. For example, one of our residents adores horses, so we took them horse riding. Seemingly insignificant events can make a profound difference to an individual and transform the way they interact and ultimately, increase happiness. That in itself is extremely important to their quality of life and well-being.

Some examples of trips this year include holidays to Blackpool, days out at a safari park and travelling down to Essex to see family. Nightingale House is centrally based, so the young people have access to the local facilities in the evenings and weekends, such as cinema, ten-pin bowling, nail salons, local parks, etc. July was a big month for us for birthdays, so the individuals had BBQ parties shared with friends from school. We played games and hired bouncy castles. They absolutely loved it.

Another thing we enjoy doing is creating a ‘life-story box’ with the people in our care. As they move from children’s services to adult’s services, it can move along their journey with them. It provides something invaluable that they can keep, treasure, and look back on fondly.

The quality of support we can provide for each and every individual we look after is paramount. A huge factor of this is daily activity and we are always questioning what we can do to improve lives. We’d love to discuss how we can tailor experiences for your son or daughter, be that at Nightingale House, in your home or in the community, so we’d love to hear from you.

Please call us today on 01332 343 882 and arrange a time to pop in for a coffee and a chat.

Priceless moments – E’s story

In August 2016, 17-year-old E first joined us in one of our residential homes. She has Dandy-Walker Syndrome, a malformation that affects brain development, primarily of the cerebellum; the part of the brain that coordinates movement.

We have been so blown away with the incredible transformation she has undertaken with the support of our team over the year, so we wanted to share her story.

E is just one of the many residents we have been proud to support to improve their quality of life. We knew she had the potential to develop and achieve with our team working with her collaboratively and intensely and with the further support of her external professionals.

In the beginning she would stay awake for days, refusing to get out of her wheelchair. When she did go to sleep, it would be in her chair for small periods of time at random hours. Recognising that a decent night’s rest is a hugely important factor to general mood and well-being, her sleep patterns were one of our first focus points. She didn’t want to be up high on a regular bed, so we began with a mattress on the floor which was a satisfactory compromise. Once we’d overcome the resistance to staying in bed as opposed to her wheelchair, we built up a routine so she would wake up at the right times and not spend the day asleep. In a short space of time, she decided she felt comfortable enough to move into a bed rather than a mattress on the floor. We swapped her single for a double which she loves.

E is a fantastic young lady who has come so far. When she first moved in, it took around two hours to get from the house into the car and now she’ll happily tell you if she wants to go out and does so without much fuss. She now communicates effectively and calmly with the team and tells us when she’d like help, or if she is hungry, tired, or thirsty, which was not possible at the beginning. As well as better interaction with the staff she also spends a lot more time playing with other residents.

Although her GP is local, E is funded through a different Local Authority which caused some initial complications but our perseverance ensured we got what she needs.

Perseverance has been consistent throughout the last year, we’ve been able to make some fantastic changes with lots of little successes along her journey. E’s significant achievement has been her starting to walk. When she arrived, she spent most of her time in her wheelchair. She progressed over time to standing more and more frequently and eventually, with the help of a walking frame, she managed to move around independently. She now attends school full time without support. It was an emotional day for us when mum came to visit and E walked to the door with support staff to meet her. The expression on her mum’s face was priceless.

It is personal journeys like this we strive towards for all our residents along with those we support at home and in the community. If you’d like to know more about what we do, please get in touch today.