At this year’s Progress Superstar Awards, The Smith’s Team, part of The Hub Service within Progress Adult Services, received the Supportive Colleague Award for their compassion, strength and togetherness during a truly challenging year.
The award was presented by Phil McDonald, Head of Adult Services at Progress, who praised the team for the way they supported each other through loss while continuing to care for the people they support every day.
“Rather than one person, this is going to a team of people,” Phil said. “A young person they support passed away this year, and the team around that situation have kept each other going while continuing to care for the people they support.”
The room was filled with emotion as colleagues applauded The Smith’s Team. Their award recognised not only their professionalism but also their compassion and ability to stand by one another through difficult times.
Phil spoke about how their strength and unity reflect the heart of Progress and what it means to truly care for one another.
“What you’ve done for each other this year speaks volumes about who you are as a team,” Phil said. “You’ve shown what real support looks like.”
The Smith’s Team are part of The Hub Service within Progress Adult Services, where teamwork, empathy and resilience are at the centre of everything they do. Their award is a celebration of the quiet, consistent kindness that defines the Progress community.
Congratulations to everyone in The Smith’s Team for showing what it really means to look out for one another.
If their story inspires you and you’d like to be part of a team that values care and connection, we’d love to meet you at one of our upcoming recruitment events:
Children’s Services Recruitment Day – Progress Head Office, 11 November
Fill in the form below to let us know you’re coming and start your own Progress journey:


