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Megan Wins Rising Star Award at Progress Superstar Awards 2025

Posted on by Paul Adepoju

Progress Children’s Services is celebrating another proud moment as Megan, Team Leader at Oak Cottage, was named the winner of the Rising Star Award at this year’s Progress Superstar Awards. The award was presented by Harjinder Deo, Finance Manager at Progress, in recognition of Megan’s remarkable growth and dedication to the people she supports.

Megan’s journey with Progress has been one of drive, hard work and heart. In just twelve months, she rose from support worker to team leader, taking on more responsibility and helping to strengthen her team’s work with children and young people. She has supported her manager with administrative tasks, contributed to inspections and built trusted relationships with colleagues, children and external partners.

“Megan has developed from a support worker to a team leader in the last 12 months,” said Harry during the presentation. “She’s gone from not leading shifts to helping with everything from admin and Reg 44s to inspections. She’s supported her colleagues and the children, formed strong relationships and always goes the extra mile.”

Megan was nominated by both colleagues and senior staff, a reflection of the trust and respect she’s earned across the service. Her story is already familiar to many within Progress, following the publication of From Support Worker to Team Leader in Twelve Months, which highlighted her rapid progression and commitment to making a difference.

The Rising Star Award shines a light on individuals who demonstrate exceptional personal and professional growth, showing initiative, leadership and an unwavering commitment to high-quality care. Megan embodies those values every day in her work.

Are you inspired by Megan’s journey at Progress? Apply to attend our next recruitment event. Fill the form below:

    Progress Celebrates the Festival of Lights

    Posted on by Paul Adepoju

    This evening, as colleagues across Progress light candles and clay lamps to mark Diwali, we pause to reflect on what this festival of lights represents, and what its message of renewal, hope and togetherness offers us as a team.

    Falling this year on Monday 20 October, Diwali marks the Amavasya, or darkest night, of the Hindu month of Kartik, and the high point of a five-day festival that begins with Dhanteras and ends with Bhai Dooj. Across faiths and regions, Diwali celebrates the triumph of light over darkness, knowledge over ignorance and good over evil.

    In many traditions, it commemorates the return of Lord Rama, Sita and Lakshman to Ayodhya after years in exile — a joyous homecoming celebrated with rows of lamps and colourful rangoli designs. Preparations begin weeks in advance as homes and workplaces are cleaned and decorated, and families gather to share gifts, sweets and festive meals.

    For Hindus, Jains, Sikhs and Newar Buddhists, Diwali carries different historical meanings but a shared spirit of gratitude and optimism. It reminds us all to celebrate resilience, renewal and community.

    At Progress, that message feels especially meaningful. Amid busy schedules, new projects and daily challenges, Diwali invites us to keep our inner lights burning — to approach our work with compassion, curiosity and care.

    “Diwali reminds us that even the smallest light can brighten the darkest corner,” said Bal Dhanoa MBE, Founder and CEO of Progress. “At Progress, every act of care, trust, respect and progress is a light we share. Together, we make our community shine brighter — for the people we support and for one another.”

    Whether attending a community event, lighting a candle at home or simply enjoying the festive atmosphere, we wish a joyful and prosperous Diwali to all who celebrate — and light, warmth and happiness to everyone across the Progress family.

    Jackie Recognised for Inspirational Leadership at Superstar Awards 2025

    Posted on by Paul Adepoju

    At this year’s Progress Superstar Awards, Jackie, Registered Manager at Nightingale House, Progress Adult Services, received the Inspirational Leadership Award.

    This award celebrates people who lead not just with skill, but with heart. It honours those who support others, build trust and quietly help their teams to shine. For Managing Director Claire Rogers, who judged this year’s category, it was a particularly powerful moment.

    “We had a ridiculous number of nominations for Inspirational Leadership this year,” Claire said as she introduced the award. “Some people got a lot of nominations, but one person really stood out. Their team said amazing things about them. They lead from the back, they give others the opportunity to shine, they encourage, support and empower. They’re always there when someone needs them.”

    Claire spoke about how Jackie’s leadership truly came through during one of the most difficult moments the team at Nightingale House has faced.

    “This particular year has been challenging because they lost a member of staff. Their leadership through that moment was extraordinary. They moved from the back to the front and stood there for their team, putting their own emotions aside to hold everyone together.”

    “Jackie, you got so many nominations from your team. They appreciate you so much. What you did at that time when your team needed your support made all the difference.”

    Jackie’s award reflects the quiet strength that so many of her colleagues recognise in her. She leads with care, compassion and courage — often putting others before herself. Her impact goes far beyond her job title. She inspires those around her, and in the process, lifts her whole team.

    Congratulations, Jackie. Your leadership is seen, felt and celebrated.

    Jackie is currently recruiting support workers for her adult residential care service in Derby. Click here to apply.

    Becky Celebrated for “Going Above and Beyond” at Superstar Awards 2025

    Posted on by Paul Adepoju

    At this year’s Progress Superstar Awards, Becky, a team member at Stourbridge House, was recognised for her exceptional commitment to children and young people, receiving the Going Above and Beyond Award.

    Becky’s colleagues described her as “inspirational”, praising the way she goes the extra mile to make every child feel special. From thoughtful touches to unforgettable celebrations, her dedication helps create moments that matter for the children in her care.

    “She was described as a perfect worker, someone who is always on her game and does everything she can when those special moments come up in children’s lives. If they come into service, it’s made into an occasion,” said Phil McDonald, Head of Adult Services at Progress,  during the presentation.

    The Going Above and Beyond category is one of the most popular at the annual conference, celebrating staff who consistently put care, compassion and creativity into action. Becky’s win reflects the strong culture of dedication and teamwork at Stourbridge House and across Progress services.

    Congratulations Becky, and thank you for everything you do to make a difference.

    “Making a Difference” Award for Fostering Team’s Duo

    Posted on by Paul Adepoju

    The fostering team’s duo of Carla and Jo was recognised for its outstanding contribution to the organisation, winning the prestigious Making a Difference Award at this year’s Progress Annual Superstar Awards.

    The award was presented to Carla and Jo for their exceptional impact on Progress foster carers and the wider Progress social work team. Presenting the award, Tina Bhardwaj, Head of Children’s Services, praised their remarkable dedication.

    “This award is so well deserved,” said Tina. “Carla and Jo consistently go above and beyond, providing steady guidance and practical support to foster carers, colleagues and young people. Their passion for making a real difference is felt across the service every single day.”

    The Making a Difference category is one of the most well nominated at the annual conference, with nominations submitted across Progress, highlighting the passion of individuals and teams across the organisation. This year’s recognition highlights the critical role the fostering team plays in ensuring that children and young people receive stable, nurturing support.

    L-R: Claire Rogers (Progress Managing), Jo, Carla, and Tina (Head of Children’s Services, Progress)

    “What makes this recognition so special,” added Michelle Earp, Fostering Manager, “is that it reflects what we see and feel all the time. Carla and Jo embody the values of fostering — care, advocacy, and unwavering commitment. Their work has strengthened our fostering provision, supported carers through challenging moments, and helped create the best possible outcomes for children.”

    Bal Dhanoa MBE, Progress’ Founder and CEO, also commended the team: “This recognition is about more than two individuals. It’s about the spirit of collaboration and care that runs through our fostering service. Carla and Jo have shown exceptional commitment in practice, setting an example of what it truly means to keep children at the heart of everything we do.”

    The award is a testament not only to Carla and Jo’s individual contributions, but also to the strength and resilience of the entire fostering service at Progress. Their work embodies the organisation’s values of care, trust, respect and Progress.

    “We’re incredibly proud of our fostering team,” Progress’ Managing Director, Claire Rogers, added. “Their impact goes far beyond their immediate service. They help to build brighter futures for children, support carers, and strengthen our entire organisation.”

    The Progress Annual Superstar Awards is an opportunity to recognise and celebrate staff achievements across services. This year’s event brought together colleagues from across the organisation to share experiences, honour award winners and reflect on the year’s milestones.

    Progress Annual Conference 2025: Celebrating Staff, Sharing Voices, Shaping the Future

    Posted on by Paul Adepoju

    Progress is delighted to announce that our Annual Conference will take place next week, Tuesday 7 October 2025, bringing together staff from across the organisation for a day of learning, connection, and celebration.

    The conference is one of the most important events in the Progress calendar. It provides an opportunity to reflect on achievements, share organisational updates, and hear directly from staff whose voices and experiences continue to shape the future direction of Progress.

    This year’s agenda has been carefully designed to combine inspiring updates with interactive workshops, ensuring that colleagues can both contribute to discussions and take away new ideas to support their work.

    Claire Rogers, Managing Director of Progress, said:
    “Our Annual Conference is about more than just bringing people together in one room. It is about creating a space where every voice matters, where staff can share ideas and experiences, and where we can celebrate the incredible work being done every single day across Progress. I am looking forward to seeing everyone and hearing the conversations that will help us grow stronger as an organisation.”

    A highlight of the day will once again be the Progress Superstar Awards and Long Service Awards, shining a spotlight on colleagues who have gone above and beyond in their roles, as well as those who have dedicated many years of service to supporting children, young people, and adults in our care.

    The event also provides an opportunity to celebrate the unique Progress culture — one rooted in care, trust, respect, and progress for every individual. With food, conversation, and connection, the conference promises to be both an inspiring and memorable day.

    Stay tuned for updates and highlights from the conference on the Progress website and social media channels.

    Progress Supports National Food Bank Day – 5 September 2025

    Posted on by Paul Adepoju

    At Progress, we are committed to making a difference not only in the lives of the children, young people, and adults we support, but also in our wider community. This year, we are proud to take part in National Food Bank Day on Friday, 5 September 2025.

    Observed on the first Friday of September, National Food Bank Day raises awareness about hunger and encourages people across the UK to donate food, time, or resources to their local food banks. Food banks play a vital role in supporting individuals and families facing hardship due to illness, job loss, or financial challenges. They ensure no one has to go to bed hungry.

    As part of our contribution, Progress will be collecting donations for Good Shepherd Wolverhampton. From 1–5 September, donation boxes will be available at our Head Office. Every donation, no matter how small, will help provide vital support to families in need. Together, we can make a meaningful difference.

    We encourage everyone to get involved, spread the word, and support this important cause.

    Bollywood Dreams Dance Light Up Progress’ 25th Anniversary Celebration

    Posted on by Paul Adepoju

    As part of our 25th anniversary celebrations, Progress Care Solutions was proud to host an unforgettable evening that honoured our journey, our people, and the communities we serve. Among the many highlights of the event was a stunning performance by Bollywood Dreams Dance — a troupe that brought rhythm, colour, and joy to the stage.

    Their high-energy routine transported guests into the vibrant world of Bollywood, combining tradition and creativity in a performance that left everyone smiling, clapping, and even dancing along.

    The performance was more than just entertainment; it was a symbol of the diversity, inclusion, and shared joy that have shaped Progress over the past 25 years. It reminded us that at the heart of our work — and our celebrations — is people.

    Thank you to Bollywood Dreams Dance for helping us mark this milestone in such a memorable way.

    Here’s to the next 25 years of care, trust, respect and Progress.

    https://youtu.be/EqNaSE3q-oY

    At CQC Headquarters, Progress’ Caroline Speaks Up for Care Workers

    Posted on by Paul Adepoju

    When people hear ‘CQC is coming,’ everyone panics – even when we’re doing everything right.”

    That was the honest reflection from Caroline, a support worker with Nightingale House (Progress Adult Services), who recently visited the CQC headquarters in London as part of her role on The Care Workers’ Charity Champions Board. There, she helped challenge common fears and misconceptions about inspections and spoke up for care workers across the country.

    Caroline from Progress Adult Services’ Nightingale House recently took part in a key conversation at the headquarters of the Care Quality Commission (CQC), where she represented care workers as a member of The Care Workers’ Charity Champions Board. The meeting brought together frontline staff and CQC representatives to have an open discussion about what inspections feel like from the perspective of care workers. Caroline said the topic that kept coming up was the pressure people feel when they hear that CQC is visiting.

    “Everyone goes into panic mode, even though we’re doing things properly every day. But CQC told us they’re not there to catch us out. They’re there to support us too,” she said. For Caroline, taking part helped shift how she views inspections. “It made me feel more relaxed. It helped to bust some of the myths. I definitely gained something from it.”

    Caroline joined the Champions Board after seeing a call for applications from The Care Workers’ Charity shared internally by Progress.

    “I put my name forward when the opportunity came up. I had a phone call where they asked me lots of questions, and after that, they invited me to join. We meet regularly on Zoom, and we’ve also had a roundtable event in London.”

    In September 2024, The Care Workers’ Charity launched The Care Workers Advisory Board and Care Worker Champions Project. The Advisory Board and Champions Project is groundbreaking, aiming to embed care workers’ voices into mainstream policy, research and practice discussions and decision making. Through the board, Caroline said she has heard a wide range of stories from other care workers across the country.

    “My favourite part is listening to people’s stories. Some of them are honestly like horror stories. I know I’m lucky because Progress looks after us. I don’t feel afraid to speak to management if I’m struggling. They even allowed me to reduce my hours when I needed to.”

    She also spoke about wider issues affecting people working in care, especially around recognition, and the perception that care workers are unskilled. “I’ve had more training at Progress than I had anywhere else. We’re trained in manual handling, hoisting, meds, first aid, and so much more.”

    Caroline said she is proud to be part of a group working to challenge these perceptions and push for better treatment of care workers. “We are highly skilled which is why we are trying to change the way care workers are seen and treated. I’m proud to be a voice for the sector.”

    Her contribution shows how Progress staff are helping shape the future of social care through action, experience and advocacy.

    Progress is a Supporter Member of The Care Workers Charity. Learn more about our support for the charity here.

    The Bridge Shortlisted for National Children’s Homes Awards 2025

    Posted on by Paul Adepoju

    Progress is proud to announce that The Bridge, one of its flagship services, has been shortlisted for the Innovation in Care Award at the inaugural National Children’s Homes Awards 2025.

    Organised by The Children’s Homes Association, the prestigious awards celebrate the dedication, creativity and impact of professionals and services across the residential childcare sector. The shortlist was revealed ahead of the awards ceremony and gala dinner, which will take place on Tuesday 1st July 2025 at the Belfry Resort and Hotel near Birmingham.

    Nicole Clayton, Manager of The Bridge, expressed her excitement:

    “I’m so happy that my service has been shortlisted for an award! This recognition means so much to me and reflects the hard work, passion, and commitment my team and I put in every day to support and care for young people and their families. I’m also incredibly grateful to be part of the amazing company Progress.”

    The Innovation in Care Award recognises organisations that are redefining best practices and pushing boundaries to deliver transformative care. The Bridge’s shortlisting reflects its commitment to pioneering approaches that place the needs of children and families at the heart of everything it does.

    Progress joins a distinguished group of nominees acknowledged for excellence across the care sector.

    Bal Dhanoa MBE, Founder & CEO, Progress:

    “When I started Progress, it was with the belief that every child deserves exceptional care rooted in love, dignity and innovation. Seeing The Bridge shortlisted is a deeply proud moment, not just for Nicole and her team, but for all of us committed to transforming children’s lives. This is what progress looks like.”

    Claire Rogers, Managing Director, Progress:

    The Bridge exemplifies what can be achieved when leadership, passion, and innovation come together. I’m incredibly proud of Nicole and her team. This nomination is more than an accolade, it is a recognition of the life-changing impact they have every single day.”

    Tina Bhardwaj, Head of Children’s Services, Progress:

    “To see The Bridge recognised at the national level is a testament to the extraordinary work Nicole and her team deliver with such care and purpose. Their commitment to innovation and putting children at the heart of everything they do truly sets them apart. This shortlisting is so well deserved.”

    For more information about the awards, visit: www.the-cha.org.uk