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Tag: The Hub

A Day in the Life: Renee’s Journey at The Hub

Posted on by Paul Adepoju

Renee, a support worker (supported living) at The Hub Service at Progress, brings a vibrant and compassionate spirit to her role, making a significant impact on the lives of young adults with severe learning disabilities and complex needs. Renee recently shared her experiences, daily routines, and the joy she finds in her work. 

Originally from Bermuda, Renee’s career began in sales and retail before she moved to the UK seven years ago. She joined Progress a little over a year ago and quickly adapted to her new role. Reflecting on her journey, Renee said, “I just come in, and whatever the young person feels like doing, we do. My plan is to have fun, take care of them the best I can, and make sure they enjoy their life.” 

A typical day for Renee involves a mix of activities tailored to the needs and preferences of the young adults she supports. She explained, “If the young person feels like going out, we go out. If not, we find fun things to do indoors.” Her flexibility and enthusiasm are key to creating a positive and engaging environment for the residents. 

One of the most memorable moments for Renee was a birthday celebration for a young girl at The Hub. “We had an animal man come, and all the young people were excited to see and hold the animals. Everyone had fun, and it went smoothly. The birthday girl was so happy; she said, ‘I love you. This is nice.’ It warmed my heart,” Renee recalled. 

Despite the challenges, Renee finds immense fulfilment in her work. She emphasised, “My goal is to make them have fun and enjoy different things. Seeing them smile and engage with people warms my heart.” Her dedication to ensuring that each day is enjoyable and meaningful for the residents is evident in her approach. 

Renee also highlighted the supportive and family-like atmosphere among the team at The Hub. “We stick together and help each other out. Management is always there to support us, and I appreciate how they meet me halfway, especially when I have to adjust my work schedule due to personal issues,” she said. 

When asked about the qualities needed to excel in her role, Renee mentioned patience, clarity, teamwork, and good communication. “I know passion and patience are crucial,” she added. 

Renee’s journey at The Hub is a testament to the transformative power of dedicated care and a positive attitude. Her ability to create a fun and nurturing environment not only enriches the lives of the young adults she supports but also brings her a sense of joy and accomplishment. As she continues to grow in her role, Renee remains committed to making a difference, one smile at a time. 

If you are suitably qualified and have a passion for working with young people in a supportive and dynamic environment, we encourage you to explore the career opportunities at Progress. Click here to learn more about our current vacancies and how you can become part of The Hub family. 

What you need to know about The Hub

Posted on by Paul Adepoju

At Progress, The Hub is a critically important service through which we provide uniquely impactful and personalised support and care services. Kimberley Parkes, the Service Lead, shared insights into the inspirational work being done at The Hub. 

Describing the evolution of The Hub, Kimberley highlighted the significant growth and transformation of the service. “It’s much more fun now,” she remarked. Over the years, The Hub has expanded to include supported living, allowing for a more consistent and impactful approach. Unlike temporary respite care, supported living enables sustained progress and the achievement of long-term goals. “We currently support young adults and their families in the community,” Kimberley explained. 

One of the most remarkable aspects of The Hub is its commitment to enabling independence and normalcy for its residents. Kimberley recounted a touching example: “There was someone who had never been to the seaside before and supporting them to see it for the first time was incredible.” The Hub’s philosophy is centred on empowering individuals to achieve their best lives, regardless of their challenges. 

The team at The Hub is integral to its success. Kimberley outlined the qualities sought in team members: trustworthiness, a willingness to take positive risks, and innate kindness. “We need some energy; we want sparking, exciting people,” she stated. This dynamic and compassionate approach is essential in creating a supportive and stimulating environment for both staff and residents. 

A typical day at The Hub involves a blend of routine tasks and personalised activities designed to promote independence and well-being. “From domestic chores to personal care, and robust activity schedules including swimming and physio exercises, we tailor our support to each individual’s needs,” Kimberley said. The emphasis on engaging and meaningful activities ensures that both staff and young people find joy and purpose in their daily interactions. 

The uniqueness of The Hub extends to its approach to professional development. Kimberley’s own career progression within Progress exemplifies the opportunities available. “From a five-hour-a-week flexible support worker to my current role, I’ve had varied roles and experiences over the last eight years,” she shared. This culture of growth and empowerment is mirrored in the paths of many team leaders who have risen through the ranks. 

The Hub Service at Progress, without any doubts, through its innovative and compassionate approach, continues to empower young adults to live their best lives, creating lasting impacts on individuals and the community. As Kimberley aptly puts it, “We want them to achieve things they’ve not necessarily achieved before and experience things they’ve never experienced.” 

If you are suitably qualified and have a passion for working with young people in a supportive and dynamic environment, we encourage you to explore the career opportunities at Progress. Click here to learn more about our current vacancies and how you can become part of The Hub family. 

Why work for Progress?

Posted on by Angeline Westley

Are you thinking of working in care? With many jobs in care on offer, what makes Progress a great company to work for?

1.   We value the opinions of our staff

As an organisation that works for children and young adults, the quality of services we provide is vital to our existence – therefore our staff are our greatest asset.

Without their hard work and achievements, we wouldn’t benefit the number of lives we do.

At Progress, we encourage staff to voice their opinions, suggestions, and ideas. Working on the principle of ‘come to us with an idea, show us and demonstrate that it works’ we will do our very best to support its implementation.

Our staff value that their voices are heard. With any ideas implemented, we will always go above and beyond to ensure the staff member receives recognition.

2.   We continuously evaluate the way we do things

Every day we ask ourselves, ‘how can we be better?. We are always looking at the ways we assist and support our staff, our Foster Carers and our young people and seeing how we can improve on that.

Encouraging and developing young people in our care to be the best they can be is important to us. We have the same philosophy when it comes to our staff, and this is demonstrated through our continuous learning and development.

It is imperative that we work outside our roles across all our services collaboratively. We brainstorm and analyse all aspects of our services to ensure we provide opportunities for people in our care to grow.

3.   We embrace change and opportunity

In our opinion, ‘we’ve always done it that way’ is a dangerous way of thinking. We want to get better. Growing our teams, investing in people and analysing what we can do better for the young people in our care is important as it allows us continually adapt to changes.

We are passionate about everyone within our organisation getting involved in sharing duties and opportunities. From the CEO to the cooks in the residential homes, we all like to get stuck in. We have the attitude of, no job is too small for anyone to do. We believe that there is no hierarchy in a way that someone is more important than others. We all work together to serve the people in our care in the best way possible.

If you are looking for a change of employer or even a change of sector, take a look at our jobs page and see if we have the job for you.