“I don’t know what I would have done without Stourbridge House”

Stourbridge House: A Lifeline for Families 

Navigating the challenges of raising a child with complex needs can be daunting. For one mother, Progress Children’s Services’ Stourbridge House has been a transformative support system, providing respite care for her son, Ryan, and significantly enhancing their quality of life. 

“I don’t know what I would have done without Stourbridge House. The support I am receiving from the team there is the main reason why I advocate for the service wherever I go,” she shares, emphasising the indispensable role Stourbridge House has played in her life. The peace of mind this service offers is unparalleled, especially given Ryan’s complex needs.  

“If it weren’t for these guys… Family members don’t even have the privilege of looking after my children. It takes a lot for me to trust,” she admits. The trust she has developed with Stourbridge House is not just about them following her methods but understanding and catering to Ryan’s unique needs. 

One of the most significant benefits of Stourbridge House is the freedom it provides her. “Even when we went abroad, I said to Beth (manager), if you want a video, call me, that’s fine. She was like, no offence, but when Ryan’s here, he tends to forget about you,” she recounts. This bittersweet realisation is a testament to the level of care and engagement Ryan receives at Stourbridge House.  

“I’m only 37. I’m not gonna get any younger. I know he’s gonna have to go into residential care at some point. I really don’t want my daughter stepping in to care for him because that’s not her responsibility.” 

Stourbridge House has not only provided immediate support but has also set them on a path towards long-term planning and stability. “Stourbridge House has put us on that journey. And they don’t pay me to say this. It’s just genuinely how I feel — to see the boy growing up, gets me excited.” 

Ryan’s excitement and comfort with the staff at Stourbridge House are evident. “He actually remembers staff’s names, and talks about Jackie a lot. And I think it’s because Jackie plays a lot with him,” she notes, highlighting the personal connections formed. This level of familiarity and trust is crucial for both Ryan and his family. 

The mother appreciates the tailored care Ryan receives, from simple pleasures to more significant activities. “When he comes back, he says to me, ‘Oh, we played on the way; we watched Harry Potter. He loves Harry Potter,'” she shares. Such experiences are vital for Ryan’s happiness and development. 

One particularly touching moment was when Ryan got a haircut. This level of detailed, personal care exemplifies the dedication of the staff at Stourbridge House. 

The service also goes above and beyond to make Ryan’s dreams come true. “When I said to you guys that he wanted to go to the Harry Potter studios… I looked at the finances, looked at travelling, and also said “how am I going to make this wish come true for me?” she explains. The staff’s willingness to help plan and execute such special activities underscores their commitment to Ryan’s happiness. 

Looking ahead, the mother is hopeful about celebrating Ryan’s milestones with the support of Stourbridge House. “Obviously Ryan’s 18 next year, so I don’t know whether we can rent this (conference room at the head office) out and have a party here for him with his friends. And obviously you guys have got to be there,” she muses. This milestone is not just a family celebration but one shared with the professionals who have become an integral part of their lives. 

The support from Stourbridge House is not just a service; it’s a lifeline that allows this mother to focus on being a parent and ensures Ryan is cared for with the utmost respect and love. “That’s my thing, you know, when people do help my children to flourish, milestones, they have to be celebrated, and not only by family but all the professionals that are involved.” 

For this family, Stourbridge House has provided more than respite care; it has offered hope, stability, and a brighter future. 

Progress Children’s Services Shine in Ofsted Inspections

Progress Children’s Services is celebrating outstanding achievements following the first full inspections of two of its children’s homes, The Bridge and Hilton House, by Ofsted. Both homes have received high commendations for their commitment to the exceptional care and support for children with special needs. 

The Bridge earned an “outstanding” rating for its leadership and management. The report praised Registered Manager Nicole for her ambitious vision and effective advocacy, fostering a collaborative and enthusiastic care environment. Children at The Bridge are making noteworthy progress, with their experiences rated as “good.” Ofsted highlighted the home’s swift and well-planned care, which makes children feel valued from their arrival. Staff dedication, such as arranging school uniforms and understanding complex health needs, was also noted. The Bridge’s commitment to continuous staff training and development ensures high-quality care and a positive, evolving environment. 

Hilton House also received positive feedback, with Ofsted rating the overall experiences and progress of the children as “good.” The unannounced inspection highlighted the home’s well-organised and dignified care, quick settling-in processes, and staff attentiveness to each child’s unique needs. Strong, trusting relationships between staff and children were commended, along with innovative approaches like using social stories to reduce anxiety around health topics. Safety and safeguarding were top priorities, with staff demonstrating a solid understanding and prompt action on concerns. 

Bal Dhanoa, Founder and CEO of Progress, expressed immense pride in the feedback, attributing the success to the team’s unwavering commitment to high-quality care. Claire Rogers, Managing Director, and Tina Bhardwaj, Head of Children’s Services, echoed this sentiment, emphasising the importance of a nurturing and supportive environment and the comprehensive approach to care planning. Angeline Freer, Head of Corporate and Commercial Services highlighted the strong leadership and collaborative spirit that contributed to these achievements. 

Both The Bridge and Hilton House have demonstrated significant growth and excellence, setting a positive example in children’s services. The homes’ dedication to continuous improvement and staff development, along with a focus on individual needs and family involvement, ensures that children at Progress Children’s Services receive the best possible care and support. 

Progress Celebrates Parents and Builds Community at Successful Parents’ Day Event

Stourbridge House, an integral part of Progress, recently hosted a heartwarming and successful Parents’ Day event at the Head Office. This event aimed to provide a much-needed support network for the parents of the young persons in their care. Bethany Jordan, Interim Home Manager, and Jessica Freeman, Interim Deputy Manager, shared insights about the event’s inspiration and impact.

The idea for the Parents’ Day event originated from parent feedback indicating feelings of isolation and a lack of support. Stourbridge House responded by creating a space for parents to come together, share experiences, and form supportive connections. “We wanted to bring everyone together because we’ve had feedback from some of the parents that they feel like they’re on their own,” said Bethany Jordan. “They feel like they don’t have any support from anyone external apart from giving gifts.”

The event proved to be a resounding success, with parents engaging in meaningful conversations about their challenges and triumphs, exchanging advice on places to take their children, and discussing the support they receive. The relaxed atmosphere allowed for genuine interactions between parents and staff, fostering a sense of community and trust. “We wanted to bring them together so they can support each other as well as us,” Bethany added.

Parents had the opportunity to connect with the staff on a personal level, which was greatly appreciated. Positive feedback from parents emphasised the importance of such events, with several of them expressing a desire for the Parents’ Day to become a regular occurrence. Stourbridge House hopes to maintain and strengthen this support network.

A parent who attended the event shared her deep appreciation for Stourbridge House, describing herself as an unpaid advocate for their services. She recounted how the team facilitated her child’s trip abroad and her son’s dream visit to Harry Potter Studios. “We’ve got to keep Stourbridge House. I have enough trust in Stourbridge House and the team there,” she stated.

Another parent highlighted her son’s love for Stourbridge House, considering it his second home. She praised the team’s excellent communication and the progress her son has made in independence, cooking, personal hygiene, and laundry. “I thank the staff for that because I know that when he is in a vulnerable situation, they put his care needs first; they will make sure that he is well looked after.”

Bethany and Jessica were pleased with the positive feedback and are eager to incorporate suggestions for future events. One idea includes sending detailed emails with photos and updates about the children’s activities and well-being to enhance communication with parents.

Bethany expressed her pride in the positive impact Stourbridge House has on the children and their families. “We want to see a difference in the children. We want to see a difference in the families that we’re supporting,” she said. The dedication and collaboration of the team at Stourbridge House are pivotal to their success. “The team are a tight-knit team. They have their own roles, they all have their goals, but they work really, really well together,” Bethany remarked. “I like seeing the difference that we’re making. I like seeing how happy and comfortable they are at Stourbridge House.”

The Parents’ Day event at Stourbridge House exemplifies Progress’s commitment to supporting families and fostering a strong sense of community. The team looks forward to hosting more events in the future, continually striving to enhance the support network for the parents and children they serve.

Summer at Progress: “My Progress Value” Encourages Creative Expression Among Young People

WOLVERHAMPTON, 22nd July 2024 – Progress is thrilled to announce the launch of the “My Progress Value” Holiday Challenge, a stimulating initiative aimed at celebrating the creativity and talent of young people across Progress’ homes and foster care network. From Tuesday 23rd July to Friday 30th August, participants will have the opportunity to express their interpretation of Progress’ values through various creative channels such as painting, writing, or any other form of artistic expression. 

The Challenge, designed to foster camaraderie and healthy competition, encourages collaboration between young people, support workers, and foster carers to showcase what Progress’ values mean to them. Whether it’s care, trust, respect, or progress, participants are invited to unleash their creativity and share their unique perspectives. 

“We are excited to launch the ‘My Progress Value’ Holiday Challenge, which aims to make every holiday period a memorable and collaborative experience for everyone involved,” said Angeline Freer, Head of Corporate and Commercial Services, Progress. “This competition not only celebrates the creativity of our young people but also promotes teamwork and highlights the values that define Progress.” 

The initiative aligns with Progress’ commitment to prioritise the well-being and development of young individuals. By engaging participants in a creative challenge during the holiday period, Progress aims to strengthen inter-service collaboration, demonstrate impact, and promote brand awareness. 

“We believe that initiatives like the ‘My Progress Value’ Holiday Challenge play a crucial role in showcasing the talent and creativity of our young people,” said Claire Rogers, Managing Director, Progress. “Through this competition, we aim to foster a sense of pride and accomplishment among participants while also telling the unique stories and perspectives of the young people at the heart of Progress’ services.” 

The Challenge will culminate in the selection of winners, whose submissions will be showcased across and beyond Progress. Additionally, a media campaign will highlight each submission, further amplifying the voices and talents of the young people. 

“We are committed to creating an inclusive and engaging environment for our young people, and the ‘My Progress Value’ Holiday Challenge is a testament to that commitment,” said Bal Dhanoa, Chief Executive Officer, Progress. “We look forward to seeing the creativity and passion that this competition will inspire.”

Deimante and Emily: Returning Team Leaders Bring Renewed Energy to Progress

Progress is delighted to welcome back two exceptional team leaders, Deimante and Emily, who are rejoining our team to enhance the lives of the young people we serve. Their return signifies a renewed commitment to our mission and brings a wealth of experience, dedication, and fresh perspectives to our team. 

After a two-year hiatus, Deimante has returned to Progress, where she previously dedicated four years. “The experiences I had here were unparalleled. Progress is unique, and the bonds I formed are irreplaceable,” she shared. Deimante’s journey through various roles has reinforced her passion for fostering transformation in young people’s lives. She recalled a memorable experience where a young person transitioned from an obsession with food to actively participating in cooking, marking a significant achievement in their progress. 

Emily rejoined Progress after earning a master’s degree in psychology, bringing with her a deeper commitment to supporting the young people and her team members. “I’ve always wanted more responsibility, and my psychology studies made me realise how much more I wanted to give back,” she said. Emily’s focus on building strong relationships with young people and their families underscores her dedication to making a substantial impact within the organisation. 

Emily – Team Leader, Progress Children’s Services

Both Deimante and Emily are eager to embrace their roles as team leaders, driven by the potential to effect positive change. “The more you climb the ladder, the more difference you can make,” Emily noted, highlighting her ambition to eventually become a deputy manager. Their experiences outside of Progress have enriched their perspectives, and they are ready to apply these insights to benefit our community. 

Deimante and Emily’s return signifies a new chapter filled with opportunities for growth and development. Their stories of dedication and growth resonate with our core values, and we are excited to see the positive impact they will continue to make. 

Join Our Team 

If you share our values of care, trust, respect, and progress, and a commitment to making a positive impact, consider joining our team at Progress. Explore the latest career opportunities at progresscare.co.uk/jobs and be a part of a community that will truly value you. 

Welcome back, Deimante and Emily! Your return is a testament to the enduring spirit and commitment that defines Progress. 

World Autism Awareness Day: Progress’ autism-aware approach

Tuesday 2 April 2024 is World Autism Awareness Day

 

The United Nations General Assembly unanimously declared 2 April as World Autism Awareness Day to highlight the need to help improve the quality of life of those with autism so they can lead full and meaningful lives as an integral part of society.

Autism is a lifelong neurological condition that manifests during early childhood, irrespective of gender, race or socio-economic status. The term Autism Spectrum refers to a range of characteristics. Appropriate support, accommodation and acceptance of this neurological variation allow those on the Spectrum to enjoy equal opportunity, and full and effective participation in society.

Autism is mainly characterised by its unique social interactions, non-standard ways of learning, keen interests in specific subjects, inclination to routines, challenges in typical communications and particular ways of processing sensory information.

The rate of autism in all regions of the world is high and the lack of understanding has a tremendous impact on the individuals, their families and communities.

The stigmatisation and discrimination associated with neurological differences remain substantial obstacles to diagnosis and therapies, an issue that must be addressed by both public policymakers in developing nations, as well as donor countries.

700,000

 

There are 700,000 autistic people in the UK – that’s more than 1 in 100. If you include their families, autism is a part of daily life for 2.8 million people.

30%

 

Just 30% of autistic adults in the UK are in any form of paid employment. This is amongst the lowest rates of employment for people with additional needs or disabilities.

3x

 

Autism is 3 times more prevalent in boys than girls. Signs of autism in girls can present themselves differently and as a result can be misdiagnosed or missed leading to more boys getting a diagnosis.

Progress’ autism-aware approach to interior design

“Colours can have a profound impact, especially for children with autism. We strive to create adaptable spaces where colours can be changed to suit individual preferences, ensuring the environment remains stimulating and comforting.” 

At the core of Progress’ approach to interior design is the concept of sensory design. We utilise principles such as space, colour, texture, form, and light to create spaces that meet the unique sensory requirements of the children they care for. These principles are not just about aesthetics; they are fundamental in addressing the sensory needs of the children.

Preet Anand, founder of Mood Interiors, has been instrumental in redefining the role of interior design at Progress’ homes. Preet and her team approach each Progress project by understanding the specific needs of the children. She described it as a comprehensive process that takes into account the individual requirements of each child.

In sensory design, colour plays a pivotal role. Preet says, “Colours can have a profound impact, especially for children with autism. We strive to create adaptable spaces where colours can be changed to suit individual preferences, ensuring the environment remains stimulating and comforting.”

How the darkness of COVID-19 led Jackie to the brightness of fostering

Meet Jackie, one of the incredible foster carers at Progress, a place where she’s not just a foster carer but an integral part of an outstanding service that is supporting children and families across and beyond the Midlands. She’s all about making positive changes in kids’ lives, and she’s been doing it for over four years now. 

Just like several other foster carers, Jackie’s journey into fostering wasn’t planned out. It all started during the chaos of the COVID-19 lockdown. She’d always wanted to foster, but life kept getting in the way. “I’ve always wanted to foster, but circumstances never aligned until the lockdown,” Jackie reflects. When she and her husband had to stay home because of his health, fostering suddenly seemed like the right path. And it turned out, her husband had always wanted to foster too, so it felt like fate. 

Since then, Jackie’s been part of Progress. Just like several other foster carers with Progress, Jackie stumbled upon Progress online, and it’s been a perfect fit ever since. She talks about how everyone at Progress is always ready to help out, making it feel like a supportive community.  

“Everybody is always keen to help. You know nothing is a problem and if you have got a problem, they are all sorted out for you. There is always somebody there to help you out and so you’re not left on your own,” Jackie emphasises. 

What Jackie loves most about fostering? Well, everything! Whether it’s opening her home to children in need of emergency placement, helping families in need of a break, or committing to long-term care, Jackie is all in. To her, fostering isn’t just a job; it’s her calling. She says she gets so much joy from knowing she’s making a difference in the lives of children. 

“I just love it all. Whether it’s emergency placements, respite care, or long-term fostering, I embrace each opportunity with open arms and a nurturing heart.” 

And Jackie’s not planning on slowing down anytime soon. Even at 63, retirement isn’t on her mind. She is determined to keep supporting kids for as long as she can. “I get great pleasure out of doing what I do,” she affirms. 

Jackie’s story is inspiring. Her dedication to fostering with Progress shows just how much one person can do to help children when there is abundant support and guidance. Jackie and her partner are proving that a little love and care can make a huge difference in someone’s life. 

Do you connect with Jackie’s story or is your journey to considering fostering different from Jackie’s? Talk to us today and we will gladly support you to bring your fostering dreams to reality.

If you are considering fostering, please get in touch with Progress via enquiry.fostering@progresscare.co.uk to find out more. 

A Year of Dedication and Care: Fostering Service Reflects

The staff team and foster carers have again gone above and beyond to make sure we are providing the right opportunities and outcomes for our young people.

The yuletide season is here and Phil, the Registered Manager of the Fostering Service at Progress Children’s Services, extends his heartfelt congratulations to the entire team for their unwavering dedication and hard work throughout 2023. In a goodwill message, Phil expresses gratitude to those who have played a pivotal role in providing exceptional care to the children under their charge.

“I would like to congratulate everyone involved with the fostering service throughout this year for the hard work, commitment and dedication they have shown in providing outstanding care to the children we look after,” says Phil, acknowledging the collective effort that has defined the service’s success over the past year.

Fostering Service at Progress Children’s Services has thrived on the commitment and dedication exhibited by both the staff team and foster carers. “The staff team and foster carers have again gone above and beyond to make sure we are providing the right opportunities and outcomes for our young people,” notes Phil, emphasising the tireless efforts put forth to ensure the well-being and positive development of the children in their care.

Going beyond the call of duty, the team has tirelessly worked to ensure that the children receive the best possible care and opportunities. “Throughout this period, we have had brilliant support groups for both carers and children and looked to deliver training that is engaging and worthwhile,” Phil states, highlighting the comprehensive support system in place to foster collaboration and understanding among carers and children.

Throughout the year, Progress Fostering Service has not only met but exceeded expectations by delivering engaging and worthwhile training. “We have provided events like the youth club, Summer Event Day, and pantomime that have given us incredible feedback,” Phil shares, underlining the service’s commitment to not only meeting the basic needs of the children but also creating enriching experiences that contribute to their overall development.

As we approach the New Year, Phil extends warm wishes to all those involved, expressing gratitude to every single person who has made a positive impact on a child’s life in 2023. “We hope you enjoy the holiday period and thanks to every single person who has had a positive impact on any child in 2023, and we hope you have a happy new year,” he says, encapsulating the service’s appreciation for the collective effort that has made a difference in the lives of the children.

The message from Phil encapsulates a year marked by compassion, resilience, and a shared commitment to the well-being of the children in the care of Progress Fostering Service. As we bid farewell to 2023, we join in celebrating the achievements and successes of the fostering service, while looking ahead to a future filled with even greater accomplishments and contributions to the community.

Claudia and Her Dozen Foster Kids

Celebrating Black History Month 

While Black History Month began in the United States of America in the 1920s, it was first celebrated in the UK in 1987, the 150th anniversary of the abolition of slavery in the Caribbean, and happens every October. 

As we commemorate Black History Month, it is essential to recognise and celebrate the incredible individuals who have made a profound impact on the lives of others. Claudia, a foster carer with Progress, is one such remarkable individual whose journey into foster caring has not only transformed the lives of countless children but also shattered preconceived notions about who can be a foster parent. 

Claudia’s journey into foster care began with her profound love for children. From a young age, she was the go-to person for her cousins and their children, and children always seemed to gravitate toward her. In her own words, she shares, “I love kids. Ever since I was young, all my cousins would always bring their kids over, and the kids always basically love me and they just stick to me.” 

However, her official journey as a foster carer began while she was working as the Deputy Manager for a residential home catering to individuals with learning disabilities and mental health challenges. Claudia recalls this pivotal moment: “My journey started when I was a manager, Deputy Manager for a residential home for people with learning disability and challenges with mental health. I worked there for 11 years.” 

During her tenure at the residential home, Claudia encountered two young ladies who were struggling with severe self-harm and emotional issues. They made a heartfelt plea to Claudia, suggesting she adopt them or provide them with a nurturing home. Claudia shares their request, saying, “One of them said to me, ‘Why don’t you adopt me? I don’t have a place to live.’ And it resonated with me.” 

Claudia’s next step toward foster care began when her daughter left for university, leaving her with a three-bedroom house. Claudia’s response to this newfound space and her love for children was straightforward: “I was online looking for jobs, and I saw a pop-up about fostering. I just put in a message to say, ‘Can you tell me more about this? I always have kids. I’m a mother, I would say I am a carer, a giver and I’ve been working in care settings for kids or teens.” 

Over the years, Claudia has cared for numerous children, many of whom have stayed in contact with her and seek her guidance and support. In her own words, she acknowledges the lasting impact of her work: “I’ve got 12 of them, still in contact with a couple of them. They keep me busy, keep me occupied. I wouldn’t change it. I wouldn’t change it for the world.” 

When asked about her remarkable success as a foster carer, Claudia humbly attributes it to her upbringing and values. She cites her mother as a significant influence: “My mom has always taken in relatives’ children and looked after them. And even after we left, she was still having kids at the house. Maybe that’s something because I’ve grown up in that sort of environment.” 

Claudia’s dedication to fostering is even more impressive when considering her academic pursuits. She managed to complete her studies, obtaining a degree in psychology while working two days a week at a university. In her own words, Claudia explains her drive: “I like to stay busy because once your mind is busy, you’re learning, and I think you’re never too old to learn.” 

Claudia’s journey as a foster carer is a testament to the power of a single individual’s dedication and love to make a difference in the lives of children in need.  

As we celebrate Black History Month, her story serves as an inspiration to challenge stereotypes, embrace diversity, and open our hearts and homes to those who need it most. Claudia has not only given countless children a better future but has also enriched our collective history with her remarkable journey as a single Black foster carer.

Inquire about foster caring today, click here.

Why I foster: Joanna

In a new series of interviews we will be asking Progress foster carers why they choose to foster and why despite some challenges, fostering can bring a lot of joy.

Here’s Joanna’s story.

“You don’t help someone to get a pat on the back. My husband and I foster because we love it. Seeing a child smile because of the support we have given them makes us so happy.

For twenty-two years I was a primary school teacher, including a period where I was a foster mother in nurseries. Back in the 1980s I was also a foster parent but trying to devote time to three children of my own and a foster child was difficult. I’ve always felt that every child needs an equal amount of love and care and one should not be neglected over the other.

I learnt a lot working at the school. One of the biggest things being a child’s behaviour is not always down to them being unreasonable, it may be because they are not understanding their current situation or behaviour expectations. You can’t take things personally. I found that if I was able to nurture a child’s skills and behaviours things could change in a positive way.

Once I retired the idea of fostering kept coming back to me. Wherever I turned I saw fostering. Facebook, the internet, TV, it was everywhere! This was not a coincidence. I debated the pros with my husband, and we decided to go ahead and look for fostering agencies.

I first heard of Progress when I saw them at a summer carnival in Birmingham where I found the staff were friendly and open. I got to learn more about fostering and the different types of foster care we could provide. I went on to speak to another four agencies but found Progress the most professional. So, we chose them as our fostering agency.

The process of becoming a foster carer is rigorous. You have to be completely transparent as a couple and a family. My husband and I have been married for over forty years, so we took everything in our stride.

Once we were confirmed as foster carers, we decided that we wanted to provide short breaks. This type of fostering gives families or a parent without a support network a chance to recharge their batteries, especially when a child has a disability. Looking after my own grandchildren five days a week, meant we could make a realistic contribution to fostering of a weekend once a month without compromising our families or personal well-being. There is currently a huge demand for respite foster placements.

We ended up fostering two brothers. The younger boy was able to communicate but his older brother couldn’t. Of course, we were nervous when we began, however, you soon build a rapport with the children. Learning the fostering guidelines has helped as well as the support from Progress. We have taken part in a lot of training which has been essential for our development as foster carers.

The brothers are very active. We now take them swimming every month, go to parks, museums and nature trails – we have had some really great times.

We’ve also worked on how we could communicate better with the older child by restricting the amount of time he spends on his tablet (while in our care). We hoped he could join in conversations and use a visual timetable to communicate. I read stories to the boys and we play games like “I spy” in the car. One day I was reading the brothers a book and the little one was joining in. Suddenly the non-verbal older brother shouted – BOO! I nearly fell off my chair!

The children are now able to increase their vocabulary and interact with others. It’s wonderful when they tap me and try to say something or count.

Sometimes fostering can be hard. I make sure there’s enough time for me and my husband. We go for walks, spend time with my children and grandchildren and go to church too – we’re very close.

To anyone thinking of fostering I’d say having the ability to change a child’s future for the better is one of the most rewarding things you can do. Every child deserves a safe and secure family environment”.

If this story resonates with you, perhaps you could be the next carer to make a positive difference in children’s lives. Get in touch to find out more about being a foster carer.