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Category: Professional Experiences

Bal Dhanoa to receive MBE for Services to Children with Special Educational Needs and Their Families

Posted on by Paul Adepoju

Bal Dhanoa, Founder and Chief Executive of Progress Care Solutions, is set to receive an MBE (Member of the Order of the British Empire) in the King’s Birthday 2024 Honours List. She receives the MBE for her outstanding work with children and families. This prestigious honour recognises her outstanding contributions to social care over the past four decades.

“The recognition is for her services to children with special educational needs and their families. Bal has dedicated her life to making a difference, and enabling disabled people to lead fulfilling lives,” said Claire Rogers, Managing Director, Progress.

Bal’s career has been marked by pioneering advancements in care for disabled children and young people. She championed respite care, providing much-needed breaks for families while offering enriching experiences for children. Her work with Birmingham City Council’s Shared Care Programme gained national recognition, shaping government initiatives for disabled children.

Progress was founded in 2000 building on Bal’s passion for doing things differently, and has since grown into a leading and trusted provider of care for children and adults in the Midlands through a wide range of services, including residential homes, fostering services, and community-based support.

“I am deeply humbled and honoured to receive this MBE in the King’s Birthday Honours,” said Bal. “This recognition is not just for me, but for the entire Progress team, my family, and the strong women who have inspired me throughout my life.”

Bal’s commitment to social care extends beyond her professional work. She is a dedicated supporter of various charities, including initiatives to improve the lives of looked-after children.

Her charitable works include supporting various charities through out the years, and sponsoring young vulnerable girls to achieve Education so they are able to work and support their families and communities in India and Africa.

The MBE is a testament to Bal’s unwavering dedication to improving the lives of vulnerable individuals and her significant contributions to the social care sector.

National Carers’ Week 2024: Acknowledging the Silent Workforce

Posted on by Paul Adepoju

As National Carers’ Week 2024 unfolds, it is crucial to shine a light on the unsung heroes who balance professional and personal responsibilities with immense dedication. This year’s theme, “Recognising and Supporting Carers in the Community,” underscores the importance of acknowledging and assisting those who care for others, often at great personal sacrifice. 

Claire Rogers, Managing Director of Progress, highlights the challenges carers face daily. In her recent video message, Claire shared her insights and firsthand experiences, emphasising the increased pressures on carers, particularly post-COVID-19. 

“A lot of us these days have got additional responsibilities outside of work. And after COVID, certainly there are more people that are needing support, whether you have children, whether you have relatives, close family members that are needing support, and that makes work harder,” Claire said, reflecting on the growing demands placed on carers. 

National Carers’ Week, organised by Carers UK, aims to raise awareness of the vital role carers play and the challenges they encounter. According to Carers UK, around one in nine people now have caring responsibilities, with one in six having to give up their jobs to care for loved ones. This statistic is particularly poignant in the social care sector, where professionals are disproportionately affected. 

Claire acknowledges this disparity, stating, “When we work in social care, we are disproportionately affected. I know certainly from my own experience because I was the carer in the family I was called upon when a family member needed that support. It could make it harder, when you’re doing that every day, and having that emotional connection to somebody just adds another layer of complexity onto caring for the person.” 

Progress, under Claire’s leadership, is committed to offering the flexibility needed to accommodate its team members that are also carers. “We recognise that we’ve got to be flexible in our work. Social care is a 24/7 industry. It is one where we can be flexible, we can offer alternatives, and that is what we are trying to do here at Progress — make sure that people can have a job that bends and flexes to life,” she said. 

Claire also stressed the importance of open communication between employers and employees to ensure that carers feel supported. “A conversation actually is really important, being open and honest and transparent about what’s going on, so that we can support you. It is life. And we want to be there and help you to progress and develop and not have to put your life on hold,” she explained. 

Carers UK encourages communities, employers, and policymakers to recognise the invaluable contributions of carers. During National Carers’ Week, various events and activities are organised to celebrate carers, provide them with support, and raise awareness about the issues they face. 

As we observe National Carers’ Week 2024, let us all take a moment to appreciate the dedication and resilience of carers who provide care and support selflessly. Their efforts ensure that vulnerable individuals receive the care they need while often juggling their own personal and professional lives. 

For more information about National Carers’ Week and how you can support carers in your community, visit Carers UK’s website. 

If you are inspired by the work that carers do and are interested in joining a supportive and flexible workplace, we invite you to explore the career opportunities available at Progress. Visit Progress Careers to find out more about how you can contribute to making a difference in the lives of those who need it most. 

Discover the Heartwarming World of Regis House: A Place Where Young People Flourish

Posted on by Paul Adepoju

At Progress, we take immense pride in providing a nurturing and supportive environment for our young people. One of our standout services, Regis House, is a testament to our commitment to fostering a sense of community and belonging for all our young people. Led by the dedicated and passionate Annette, Regis House exemplifies our ethos of creating a family-like atmosphere where children can truly thrive. 

A Home Away from Home 

Regis House is more than just a young people’s home; it is a place where they feel safe, loved, and valued. As Annette, the manager, describes, “We very much pride ourselves on being as much a family home as we can possibly be, given the needs and the provision of the service that we are providing. We are very intimate as a home, and we pride ourselves on being as much a family home as anybody could ever have.” 

This intimate, family-oriented approach is what makes Regis House unique. Despite the challenges and the intensive care required, the team members at Regis House strive to create an environment that mirrors the warmth and support of a traditional family setting. This dedication is evident in the positive feedback from social workers and guardians who frequently commend the home for its intimate and nurturing atmosphere. 

One of the key aspects of life at Regis House is the emphasis on social interaction and community involvement. Annette highlights the importance of these activities, noting that they “promote social interaction, give opportunities to meet young people with similar needs, abilities, cultures, religions, and help build friendships in a safe and secure environment.” 

Whether it is a casual social event or a structured activity, the goal is always the same: to provide our young people with opportunities to engage with their peers, build lasting friendships, and feel a sense of normalcy and inclusion. These activities are crucial for their development, helping them to prepare for transitions into adult services and fostering a sense of independence and confidence. 

Why Work at Regis House? 

If you are passionate about making a real difference in the lives of children and young adults, Regis House offers a fulfilling and rewarding career opportunity. Here are a few reasons why you should consider joining our team: 

  1. Meaningful Impact: Your work will directly contribute to the well-being and development of young people who need it the most. You will play a crucial role in shaping their futures and providing them with the support they need to thrive. 
  1. Supportive Environment: At Regis House, you will be part of a team that values collaboration, empathy, and dedication. Despite the challenges, the sense of camaraderie and shared purpose among the staff makes it a truly special place to work. 
  1. Professional Growth: Progress is committed to the professional development of our staff. We provide ongoing training and support to ensure that you have the skills and knowledge needed to excel in your role. 
  1. Community Engagement: You will have the opportunity to engage with a diverse community of young people, families, and professionals, broadening your experience and enhancing your impact. 

Join Us Today 

If you are suitably qualified and have a passion for working with young people in a supportive and dynamic environment, we encourage you to explore the career opportunities at Progress. Visit progresscare.co.uk/jobs to learn more about our current vacancies and how you can become part of the Regis House family. 

Together, we can continue to make a positive difference in the lives of the young people we serve. Regis House is not just a place to work; it is a place where you can make a lasting impact and help create a brighter future for all our residents.

Deimante and Emily: Returning Team Leaders Bring Renewed Energy to Progress

Posted on by Paul Adepoju

Progress is delighted to welcome back two exceptional team leaders, Deimante and Emily, who are rejoining our team to enhance the lives of the young people we serve. Their return signifies a renewed commitment to our mission and brings a wealth of experience, dedication, and fresh perspectives to our team. 

After a two-year hiatus, Deimante has returned to Progress, where she previously dedicated four years. “The experiences I had here were unparalleled. Progress is unique, and the bonds I formed are irreplaceable,” she shared. Deimante’s journey through various roles has reinforced her passion for fostering transformation in young people’s lives. She recalled a memorable experience where a young person transitioned from an obsession with food to actively participating in cooking, marking a significant achievement in their progress. 

Emily rejoined Progress after earning a master’s degree in psychology, bringing with her a deeper commitment to supporting the young people and her team members. “I’ve always wanted more responsibility, and my psychology studies made me realise how much more I wanted to give back,” she said. Emily’s focus on building strong relationships with young people and their families underscores her dedication to making a substantial impact within the organisation. 

Emily – Team Leader, Progress Children’s Services

Both Deimante and Emily are eager to embrace their roles as team leaders, driven by the potential to effect positive change. “The more you climb the ladder, the more difference you can make,” Emily noted, highlighting her ambition to eventually become a deputy manager. Their experiences outside of Progress have enriched their perspectives, and they are ready to apply these insights to benefit our community. 

Deimante and Emily’s return signifies a new chapter filled with opportunities for growth and development. Their stories of dedication and growth resonate with our core values, and we are excited to see the positive impact they will continue to make. 

Join Our Team 

If you share our values of care, trust, respect, and progress, and a commitment to making a positive impact, consider joining our team at Progress. Explore the latest career opportunities at progresscare.co.uk/jobs and be a part of a community that will truly value you. 

Welcome back, Deimante and Emily! Your return is a testament to the enduring spirit and commitment that defines Progress. 

What makes someone a perfect fit for Progress?

Posted on by Paul Adepoju

At Progress, we are on a mission to make a real difference in the lives of young people. Our Managing Director, Claire Rogers, recently shared her insights on what makes someone a perfect fit for our team. If you are considering a career in social care and want to be part of a team that values connection, passion, and personal growth, read on. 

Claire began by emphasising the importance of shared values. “Of course we want people that are experienced. Of course we want people that have done this work before,” she said. “But first and foremost, what we’re looking for are people who are aligned to our values. People that are coming into social care because they care, because they want to make a difference, because they are passionate about making a difference, because they can connect with young people.” 

At Progress, the ability to connect with young people is paramount. Claire highlighted that beyond the paperwork and academic pressures, the real value lies in those who can build genuine connections. “People who actually want to play and are enjoying being here. We lose sometimes that connection to what we are doing because there is so much pressure over paperwork and academia. But actually, there’s nothing more valuable than somebody that can come in and can connect with young people, that can listen and take feedback, learn.” 

We also believe in fostering an environment where learning from mistakes is encouraged. “One of the things we’re really proud of here at Progress is where we try not to be punitive. We accept and recognise that everyone’s human, people make mistakes. I think it’s important to recognise that, but as long as we learn from those mistakes, I think that’s what’s really important.” 

Claire’s message is clear: Progress is looking for people from all walks of life. “We’re looking for all types of people. There is no age limitation, there is no age restrictions, there is no gender or race. At the end of the day, we’re all people needing support and we’re all there for the common goal, which is to make a difference to people’s lives.” 

If you share our passion for making a difference and want to work in an environment that values your growth and connection with others, we invite you to join our team. Click here to explore our latest career opportunities. 

Together, let us create positive experiences and improved outcomes for children and young people. 

Career Growth at Progress: The Priya Story

Posted on by Paul Adepoju

“Being the youngest here was daunting at first, but the responsibility has matured me in ways I hadn’t anticipated.” 

At Progress, career growth isn’t just a possibility; it’s a promise. Our commitment to fostering professional development is embodied in the inspiring journey of Priya, who transitioned from a live-in carer to a respected team leader at Portland House. Her story is a testament to the opportunities and support available to everyone who joins our team. 

Priya’s journey with Progress began three years ago in October. Reflecting on her start, Priya recalls, “I really needed a job that would pay the bills. I had experienced a loss in the family and took time off. I had been working as a live-in carer, traveling across the UK to care for people in need.” 

Despite initial uncertainties when Portland House was restructuring, Priya’s determination saw her through various roles within the organisation. “I moved around quite a bit,” she recalls, “but eventually, I returned to Portland House, where I felt truly at home.” 

Priya’s ascent to team leader was a natural evolution driven by necessity and her proactive approach. “Our team needed leadership,” she explains. “I had been stepping up in various roles even before officially becoming a team leader. The support from my colleagues was incredible.” 

In her role, Priya manages shifts, allocates tasks, and ensures that every aspect of care is meticulously executed. “We’re not just colleagues; we’re friends,” Priya emphasizes. “The bond we share as a team is essential in navigating the challenges we face.” 

Youth, Maturity, and Dedication 

Despite being the youngest team member, Priya’s maturity and dedication shine through. “Being the youngest here was daunting at first,” she admits. “But the responsibility has matured me in ways I hadn’t anticipated.” 

Priya believes that the ideal team member at Portland House needs to handle challenging situations with empathy and assertiveness. “We need people who can handle tough situations with empathy and assertiveness,” she stresses. 

Looking towards the future, Priya is determined to achieve an outstanding rating for Portland House by maintaining strong team dynamics and prioritising the children’s well-being. “Completing paperwork diligently and focusing on communication are crucial,” she explains. “We want to ensure that every child’s needs are met.” 

As she continues her journey, Priya is eager to further her qualifications and explore new opportunities at Progress. “I’m content as a team leader for now,” she says, “but I’m eager to explore new opportunities at Progress and continue growing.” 

Join Us at Progress 

If you are passionate about career growth and making a difference, Progress offers the perfect environment for you to thrive. Like Priya, you can start your journey with us and grow into roles that shape your career and impact lives positively. 

Explore the latest career opportunities at Progress by visiting progresscare.co.uk/jobs and take the first step towards a fulfilling career with us. 

Experience the Extraordinary with Progress: From Wireless Festival VIP Tickets to All-Expense Paid Trips to Paris!

Posted on by Paul Adepoju

At Progress, we believe in going above and beyond to create exceptional experiences for both our young people and our dedicated support workers. This July, we’re taking our commitment to the next level by offering unforgettable opportunities that blend fun and work in the most exciting ways. 

On Friday, July 12, hip-hop superstar Nicki Minaj will headline the opening night of the Wireless Festival. She will be joined by Ice Spice, Sean Paul, and tens of thousands of concert-goers, including a special group from Progress. Our young people and support workers will enjoy the concert from the best seats in the house with VIP tickets! 

But our commitment to extraordinary experiences doesn’t stop at music festivals. We’ve also treated our young people and support workers to all-expense paid trips to Disneyland in Paris. These adventures are a testament to our dedication to ensuring that everyone in the Progress family has the best experiences possible. 

“At Progress, the role of a residential support worker extends far beyond the regular activities at our services,” said Claire Rogers, Managing Director of Progress. “We believe in providing access to fun and enriching events such as festivals and international trips. This not only enhances the lives of our young people but also ensures that our staff enjoy their work and feel valued.” 

If you’re someone who loves concerts and outdoor adventures, Progress offers the perfect opportunity to reimagine support work. Our approach ensures that while you’re making a difference in the lives of young people, you’re also creating unforgettable memories and having fun along the way. 

Join us at Progress and be part of a team that values exceptional experiences. Explore our latest career opportunities and see how you can make a difference while enjoying unique perks. Visit progresscare.co.uk/jobs to apply today. 

Together, let’s create a brighter future and extraordinary experiences for everyone at Progress. 

Portland House: Join Us on Our Journey to Outstanding Care

Posted on by Paul Adepoju

Portland House, a standout within the Progress network, is on an inspiring journey towards achieving an outstanding rating from Ofsted. Under the dynamic leadership of Dani, the registered manager, the team at Portland House embraces a philosophy of individualised care, resilience, and unwavering dedication to the children they serve. 

Dani emphasises the unique approach of Portland House, where challenging cases are not shied away from, but embraced with a steadfast commitment to each child’s journey. “We don’t shy away from difficult cases,” Dani explains. “Here, we take on those challenges and remain committed to the journey with each child.” 

The strength of Portland House lies in its cohesive team spirit, especially during tough days. Dani reflects on the collective resilience of the staff, highlighting how they unite to navigate challenges. “Even on the hardest days, our team comes together, shares a laugh, and supports each other,” Dani remarks. This camaraderie among staff ensures that young people receive a consistently high level of care, even in the face of adversity. 

Looking to the Future 

Looking towards the future, Dani envisions building on the solid foundation laid over the past 12 months. The goal is clear: to demonstrate outstanding elements of care for even the most challenging cases. “We aim to continue what we’ve been doing—showing outstanding care for very difficult children,” Dani states optimistically. 

Dani also emphasises the impact of this outstanding care on the children’s lives, citing instances where Portland House provides opportunities that may not be available elsewhere. “Ofsted recognises that we offer experiences like going to the beach or the fire park, which might seem simple but are profound for these children,” Dani explains. 

Why Join Portland House? 

Portland House’s vision is to push boundaries further, demonstrating how the team’s approach achieves exceptional outcomes safely and consistently. “I would like to see an outstanding rating,” Dani declares, highlighting the commitment to evidencing the remarkable progress made by the team. 

Working at Portland House is not just about meeting standards; it’s about surpassing them and showcasing what exceptional care truly looks like. With Dani’s leadership and the dedicated team’s unwavering support, Portland House is poised to continue its transformative work, ensuring that every child receives the care and opportunities they deserve. 

Career Opportunities at Progress 

If you are passionate about making a difference and want to be part of a team that values compassion, resilience, and unity, Portland House is the place for you. We are looking for dedicated individuals who are eager to join us on our journey towards outstanding care. 

Explore the latest career opportunities at Progress and join us in making a real impact. Visit progresscare.co.uk/jobs to apply today and be part of something truly exceptional. 

Team bonding and building at Progress

Posted on by Paul Adepoju

At Progress, fostering strong team bonds and collaborative spirit is a cornerstone of our culture. Whether it’s through team meetings, bootcamps, or retreats, we prioritise activities that bring our team members closer together. 

Every month, the Corporate and Commercial Team dedicates an entire day at the head office to discuss their respective team’s activities, successes, and challenges. They also set aside time for cross-team collaborations, where new ideas are suggested and considered for implementation. 

Similar meetings occur across our various services. These gatherings bring all team members together to discuss operations, share updates, and collectively tackle challenges. These sessions are integral to maintaining a cohesive and effective working environment. 

Claire Rogers, Progress’ Managing Director, emphasised the importance of these regular activities. “The various meetings were intentionally instituted to enable the team members to interact more and collaboratively solve challenges they may face in their service. We know the importance of creating a safe and relaxed environment for our staff members to connect with one another. The sector is very busy, and we are very intentional about ensuring that we support our workforce to achieve a safe and conducive working environment for everyone,” Claire said. 

If working in a conducive environment with open communication and freedom of expression is a top priority for you, consider applying for a role at Progress today. Visit progresscare.co.uk/jobs for our latest career opportunities. 

Bootcamp for Progress’ team leaders

Posted on by Paul Adepoju

One of the familiar activities at Progress is training and sharing learning. Various cadres of team members have regular training sessions and late May 2024, it was the turn of team leaders from across the various services to participate in a bootcamp that featured sessions that were led by Progress’ Managing Director, Claire Rogers, and Tina Bhardwaj, Head of Children’s Services at Progress. 

Team leaders are critical to the smooth running of Progress’ services. While the training enables team leaders to further improve their capabilities, it is also preparing them for the next stages of their career development. 

During the bootcamp, Claire and Tina extensively spoke on the responsibilities of a manager and how to be an effective at it.  

At Progress, we are proud of our team leaders and our entire workforce who we are actively supporting, training and equipping to succeed in their current roles, and to be prepared for the journeys ahead. 

If you consider support in your career journey a top priority for you, we welcome you to be part of us at Progress. We have career roles that you can apply for here: progrescare.co.uk/jobs